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Patient Access Coordinator

2 months ago

Edmond, Oklahoma, United States Variety Care Full time
Position: Patient Access Specialist

Key Responsibilities:

  • Deliver outstanding customer service and maintain professional telephone etiquette while scheduling patient appointments according to their requirements.
  • Manage incoming calls with a friendly and professional attitude.
  • Employ EPIC scheduling systems and Patient Access protocols for accurate record-keeping.
  • Participate in staff meetings and ongoing quality enhancement training sessions.
  • Address patient concerns and escalate issues to management when necessary.
Qualifications:

  • High School Diploma or equivalent is required.
  • Proficient in computer usage and data entry skills.
  • Strong communication and organizational abilities.
  • Experience handling confidential information is essential.
Preferred Qualifications:

  • Background as a Medical Assistant is advantageous.
  • Bilingual proficiency in Spanish and English is preferred.
  • Familiarity with medical terminology is a plus.
  • Previous experience in a healthcare setting is beneficial.
Core Requirements:

  • Ability to lift up to 25 pounds.
  • Capacity to sit for extended periods.