Front Counter Attendant

2 weeks ago


Cuyahoga Falls, Ohio, United States Chick-fil-A Full time

Chick-fil-A is seeking enthusiastic individuals for the role of Customer Service Associate.

All training will be conducted internally through our comprehensive orientation and training program.

We are excited to connect with candidates who are interested in joining our team.

Benefits:

• Competitive compensation - Starting at $11/hour

• Flexible scheduling options

• Positive and supportive work atmosphere

• Health, dental, and vision insurance

• Life insurance coverage

• Meal discounts

• Paid time off

• 401(k) retirement plan

• Uniform allowance

• Opportunities for career growth

• Access to scholarships up to $25,000 annually

Key Responsibilities:

• Handle sales transactions, accept payments, and provide accurate change to guests, whether inside the restaurant or at the drive-thru.

• Address inquiries from guests.

• Be knowledgeable about various front counter roles, including bagging, dessert preparation, expediting, and order taking.

• Assist in stocking restaurant supplies as needed.

• Operate bagging screens, iPads, registers, and other equipment.

• Maintain a clean and organized front counter area.

• Stay informed about new products introduced by Chick-fil-A corporate.

• Work safely around cashier equipment and report any maintenance concerns to the Front Manager.

• Enhance personal knowledge through ongoing in-house training and remain updated on changes.

• Complete all assigned opening or closing tasks.

Qualifications:

• Must be at least 16 years old. We encourage teens to apply.

• Comfortable interacting with guests.

• Enjoy a fast-paced work environment.

• Strong communication skills with guests and team members.

• Positive demeanor and encouraging attitude.

• Team-oriented mindset.

Are you interested in being part of an organization that values:
  • People Impacting People: Providing our guests and each other with unexpected acts of kindness and support.
  • Being an employer of choice: We are recognized for our nurturing, family-oriented environment where teamwork and continuous improvement are paramount.
  • Creating a destination restaurant: We are known for our remarkable service and exceptional cleanliness, combined with a commitment to serving high-quality food quickly.
Requirements:
  • Must be at least 16 years of age upon hire.
  • Must be eligible to work in the United States.
  • Must have reliable transportation.
  • Ability to handle equipment and navigate shelving at various heights.
  • Basic reading, writing, math, and verbal communication skills are required.
  • Ability to work in a hot, noisy, and fast-paced environment.
  • Mobility is required during shifts.
  • Ability to perform well under pressure.
  • Must be able to respond quickly and efficiently to changes in orders.
Company Overview:
Chick-fil-A, Inc. was founded by S. Truett Cathy in 1946, starting with a diner in Atlanta. The success of that restaurant led to the establishment of the first Chick-fil-A restaurant in 1967. Today, Chick-fil-A is recognized as the largest quick-service chicken restaurant chain in the United States, known for its exceptional service and high-quality food.

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