Call Center Support Specialist

3 days ago


Wichita, Kansas, United States Mass Markets Full time

We are seeking a highly motivated and results-driven individual to join our team as a Contact Center Representative. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities
  • Handle inbound and outbound calls, emails, and chats in a courteous and professional manner
  • Ensure first call resolution through effective problem-solving and call handling
  • Research systems to find missing information and provide solutions to customers
  • Coordinate with other departments to resolve complex issues
  • Document and process customer claims in appropriate systems

In return for your hard work and dedication, we offer a competitive salary range of $40,000 - $50,000 per annum, plus benefits and opportunities for career advancement.



  • Wichita, Kansas, United States MCI Military Recruitment Full time

    About the RoleWe are looking for a skilled and customer-centric Call Center Support Specialist to join our team. As a Call Center Support Specialist, you will provide top-notch support to our customers, addressing their queries and concerns in a timely and effective manner.Key Responsibilities:Analyze and resolve customer complaints and issuesCollaborate...


  • Wichita, Kansas, United States Mass Markets Full time

    Job Summary:We are seeking highly motivated and skilled Outbound Call Center Specialist to join our team at Mass Markets. In this role, you will be responsible for making outbound calls to customers to promote products and services, handle customer inquiries, and resolve any issues that may arise.About the Role:Making outbound calls to customers to promote...

  • Call Center Agent

    2 days ago


    Wichita, Kansas, United States MCI Careers Full time

    Join Our Team as a Call Center Agent - Sales and Support!MCI Careers is seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and selling products and services over the phone.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Wichita, Kansas, United States MCI Careers Full time

    About the RoleWe are seeking a talented Contact Center Representative II to join our MCI Careers team. As a Contact Center Representative, you will be responsible for providing exceptional customer service through inbound and outbound calls.The successful candidate will have excellent communication skills, a positive attitude, and the ability to work in a...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    About the OpportunityMCI Military Recruitment is seeking a highly motivated Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, resolving customer issues, and providing exceptional customer experiences.Key Skills and QualificationsExcellent communication and...

  • Call Center Expert

    2 days ago


    Wichita, Kansas, United States Caliber Sourcing Full time

    CALIBER SOURCING IS HIRING A CALL CENTER EXPERT IN WICHITA, KS.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Expert to join our team in Wichita, KS. As a Call Center Expert, you will be responsible for providing exceptional customer service and resolving technical issues for our customers.Main Responsibilities:Work in an...


  • Wichita, Kansas, United States Enterprise Call Center Full time

    We are seeking a Customer Service Liaison to join our team at Enterprise Call Center.As a Customer Service Liaison, you will act as a liaison between customers and our organization, providing product and service information and resolving customer complaints in a timely and efficient manner.The ideal candidate will have excellent customer service skills, a...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job OverviewWe're looking for an experienced Part-Time Call Center Agent to join our sales and support team. As a key member of our team, you'll be responsible for handling customer inquiries, resolving issues, and promoting products and services.Key Responsibilities:Answer customer calls, respond to emails, and engage with customers through various...

  • Call Center Expert

    4 days ago


    Wichita, Kansas, United States Mass Markets Full time

    We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.A comprehensive benefits package, including medical, dental, and vision coverage.Ongoing training and development opportunities to enhance your skills and career progression.Job Description: As a Call Center Representative, you will handle inbound and outbound contacts...


  • Wichita, Kansas, United States Mass Markets Full time

    **Job Description**At Mass Markets, we are committed to providing excellent customer service. As a Call Center Representative, you will play a critical role in ensuring that our customers receive timely and effective support.**Responsibilities Include:**Providing accurate and helpful responses to customer inquiriesResolving customer complaints and issues in...

  • Call Center Agent

    3 days ago


    Wichita, Kansas, United States MCI Careers Full time

    About the RoleMCI Careers is dedicated to providing outstanding customer service, and we're looking for talented individuals to join our team as Call Center Agents. In this exciting role, you'll have the opportunity to develop new skills, build relationships with customers, and contribute to the success of our organization.Key Responsibilities:Handle inbound...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    About the JobWe are seeking an experienced Call Center Operations Director to join our team at MCI Military Recruitment. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring exceptional customer experience.Key ResponsibilitiesLead a team of 15-25 customer service agents in a...

  • Call Center Agent

    2 days ago


    Wichita, Kansas, United States MCI Careers Full time

    Job DescriptionThis is an exciting opportunity to join MCI Careers as a Call Center Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.ResponsibilitiesRespond to customer calls, emails, and chats in a courteous and efficient mannerResolve customer complaints and concerns in a...


  • Wichita, Kansas, United States MCI Careers Full time

    Job DescriptionThe Call Center Representative will serve as the main point of contact for customers, handling their inquiries, resolving issues, and providing information about our products and services. You will be working in a fast-paced environment with a high level of customer satisfaction.You will be required to work effectively in a team-oriented...

  • Call Center Expert

    3 days ago


    Wichita, Kansas, United States Mass Markets Full time

    About the RoleMass Markets is seeking a skilled Call Center Expert to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution, and collaborating with other departments to resolve customer issues.Key ResponsibilitiesHandle customer inquiries via phone,...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Inbound Call Center Agent: Deliver Exceptional Customer ExperiencesJob Summary:MCI Military Recruitment is seeking a skilled Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will play a critical role in delivering exceptional customer experiences by responding to customer inquiries and resolving issues in a timely and...


  • Wichita, Kansas, United States MCI Careers Full time

    We are seeking an experienced Call Center Operations Manager to join our team at MCI Careers.About the RoleThis is a full-time, on-site position requiring employees to report to work at one of our physical contact center locations. The ideal candidate will have a strong background in call center operations management, customer service, technical support, or...


  • Wichita, Kansas, United States MCI Careers Full time

    About the Role:">We are looking for a Client Support Specialist to join our team at MCI Careers. As a specialist, you will provide exceptional customer service and support to clients, resolving issues and identifying opportunities to upsell new products and services.The ideal candidate will be a natural problem solver who continuously strives to provide...


  • Wichita, Kansas, United States Mass Markets Full time

    Job SummaryWe are seeking a skilled Inbound Call Center Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.About the RoleThe ideal candidate will possess excellent communication...


  • Wichita, Kansas, United States Mass Markets Full time

    Mass Markets is a dynamic organization that requires a skilled and dedicated Call Center Professional to handle customer inquiries and resolve issues. The successful candidate will be responsible for providing exceptional customer service, resolving complex issues, and promoting the company's products and services.This role involves:Providing accurate and...