Call Center Expert
3 days ago
Mass Markets is seeking a skilled Call Center Expert to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution, and collaborating with other departments to resolve customer issues.
Key Responsibilities- Handle customer inquiries via phone, email, and chat
- Research and gather information to resolve customer complaints
- Develop and implement solutions to improve customer satisfaction
- Collaborate with other teams to resolve complex customer issues
To succeed in this role, you will need:
- A degree in Business Administration or related field
- Minimum 2 years of customer service experience
- Excellent communication and problem-solving skills
Mass Markets offers a competitive salary of $48,000 - $60,000 per year, depending on experience. You will also have access to comprehensive benefits, including health insurance, retirement plans, and paid time off.
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Call Center Expert
2 days ago
Wichita, Kansas, United States Caliber Sourcing Full timeCALIBER SOURCING IS HIRING A CALL CENTER EXPERT IN WICHITA, KS.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Expert to join our team in Wichita, KS. As a Call Center Expert, you will be responsible for providing exceptional customer service and resolving technical issues for our customers.Main Responsibilities:Work in an...
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Call Center Expert
4 days ago
Wichita, Kansas, United States Mass Markets Full timeWe offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.A comprehensive benefits package, including medical, dental, and vision coverage.Ongoing training and development opportunities to enhance your skills and career progression.Job Description: As a Call Center Representative, you will handle inbound and outbound contacts...
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Call Center Leadership and Management Expert
2 weeks ago
Wichita, Kansas, United States MCI Careers Full timeWe are seeking an experienced Call Center Operations Manager to join our team at MCI Careers.About the RoleThis is a full-time, on-site position requiring employees to report to work at one of our physical contact center locations. The ideal candidate will have a strong background in call center operations management, customer service, technical support, or...
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Wichita, Kansas, United States MCI Careers Full timeJob Summary:We are seeking a highly motivated and experienced Customer Experience Leader to join our Call Center Operations team at MCI Careers. In this role, you will be responsible for leading a team of customer service agents and ensuring that they deliver exceptional experiences to our clients.About the Role:The ideal candidate will have a minimum of 3...
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Call Center Representative
3 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the OpportunityMCI Military Recruitment is seeking a highly motivated Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, resolving customer issues, and providing exceptional customer experiences.Key Skills and QualificationsExcellent communication and...
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Customer Service Liaison
2 weeks ago
Wichita, Kansas, United States Enterprise Call Center Full timeWe are seeking a Customer Service Liaison to join our team at Enterprise Call Center.As a Customer Service Liaison, you will act as a liaison between customers and our organization, providing product and service information and resolving customer complaints in a timely and efficient manner.The ideal candidate will have excellent customer service skills, a...
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Call Center Agent
3 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleMCI Careers is dedicated to providing outstanding customer service, and we're looking for talented individuals to join our team as Call Center Agents. In this exciting role, you'll have the opportunity to develop new skills, build relationships with customers, and contribute to the success of our organization.Key Responsibilities:Handle inbound...
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Call Center Operations Director
3 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the JobWe are seeking an experienced Call Center Operations Director to join our team at MCI Military Recruitment. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring exceptional customer experience.Key ResponsibilitiesLead a team of 15-25 customer service agents in a...
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Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJob DescriptionThis is an exciting opportunity to join MCI Careers as a Call Center Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.ResponsibilitiesRespond to customer calls, emails, and chats in a courteous and efficient mannerResolve customer complaints and concerns in a...
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Call Center Representative
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJob DescriptionThe Call Center Representative will serve as the main point of contact for customers, handling their inquiries, resolving issues, and providing information about our products and services. You will be working in a fast-paced environment with a high level of customer satisfaction.You will be required to work effectively in a team-oriented...
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Inbound Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeInbound Call Center Agent: Deliver Exceptional Customer ExperiencesJob Summary:MCI Military Recruitment is seeking a skilled Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will play a critical role in delivering exceptional customer experiences by responding to customer inquiries and resolving issues in a timely and...
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Call Center Representative
3 days ago
Wichita, Kansas, United States Mass Markets Full time**Job Description**At Mass Markets, we are committed to providing excellent customer service. As a Call Center Representative, you will play a critical role in ensuring that our customers receive timely and effective support.**Responsibilities Include:**Providing accurate and helpful responses to customer inquiriesResolving customer complaints and issues in...
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Call Center Support Specialist
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the RoleWe are looking for a skilled and customer-centric Call Center Support Specialist to join our team. As a Call Center Support Specialist, you will provide top-notch support to our customers, addressing their queries and concerns in a timely and effective manner.Key Responsibilities:Analyze and resolve customer complaints and issuesCollaborate...
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Call Center Professional
3 days ago
Wichita, Kansas, United States Mass Markets Full timeMass Markets is a dynamic organization that requires a skilled and dedicated Call Center Professional to handle customer inquiries and resolve issues. The successful candidate will be responsible for providing exceptional customer service, resolving complex issues, and promoting the company's products and services.This role involves:Providing accurate and...
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Insurance Call Center Senior Manager
2 weeks ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleWe are seeking an experienced Insurance Call Center Senior Manager to join our team. As a seasoned professional, you will oversee the day-to-day operations of our call center insurance agents and supervisors, acting as the primary point of contact to the director of customer service and the MCI operations and shared services team.Key...
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Call Center Specialist II
2 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleWe are seeking a talented Contact Center Representative II to join our MCI Careers team. As a Contact Center Representative, you will be responsible for providing exceptional customer service through inbound and outbound calls.The successful candidate will have excellent communication skills, a positive attitude, and the ability to work in a...
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Call Center Associate
4 days ago
Wichita, Kansas, United States Mass Markets Full timeAs a Call Center Representative at Mass Markets, you will play a vital role in providing exceptional customer experiences. Your primary responsibility will be to handle inbound and outbound contacts in a courteous and professional manner.Your Key Responsibilities:Answer and respond to customer inquiries in a timely and efficient mannerResolve customer...
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Call Center Support Specialist
3 days ago
Wichita, Kansas, United States Mass Markets Full timeWe are seeking a highly motivated and results-driven individual to join our team as a Contact Center Representative. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats in a courteous and professional...
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Inbound Call Center Agent
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob SummaryWe are seeking a skilled Inbound Call Center Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.About the RoleThe ideal candidate will possess excellent communication...
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Outbound Call Center Specialist
4 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Summary:We are seeking highly motivated and skilled Outbound Call Center Specialist to join our team at Mass Markets. In this role, you will be responsible for making outbound calls to customers to promote products and services, handle customer inquiries, and resolve any issues that may arise.About the Role:Making outbound calls to customers to promote...