Call Center Agent

2 days ago


Wichita, Kansas, United States MCI Careers Full time
Job Description

This is an exciting opportunity to join MCI Careers as a Call Center Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Responsibilities
  • Respond to customer calls, emails, and chats in a courteous and efficient manner
  • Resolve customer complaints and concerns in a fair and timely manner
  • Meet or exceed performance metrics and sales targets
Requirements
  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office
Benefits
  • Competitive salary of $12.00 - $15.00 per hour
  • Ongoing training and development opportunities
  • A comprehensive benefits package

If you are a customer-focused and results-driven individual, we encourage you to apply for this exciting opportunity.



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