Call Center Agent
2 days ago
This is an exciting opportunity to join MCI Careers as a Call Center Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
Responsibilities- Respond to customer calls, emails, and chats in a courteous and efficient manner
- Resolve customer complaints and concerns in a fair and timely manner
- Meet or exceed performance metrics and sales targets
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office
- Competitive salary of $12.00 - $15.00 per hour
- Ongoing training and development opportunities
- A comprehensive benefits package
If you are a customer-focused and results-driven individual, we encourage you to apply for this exciting opportunity.
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Inbound Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeInbound Call Center Agent: Deliver Exceptional Customer ExperiencesJob Summary:MCI Military Recruitment is seeking a skilled Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will play a critical role in delivering exceptional customer experiences by responding to customer inquiries and resolving issues in a timely and...
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Call Center Agent
3 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleMCI Careers is dedicated to providing outstanding customer service, and we're looking for talented individuals to join our team as Call Center Agents. In this exciting role, you'll have the opportunity to develop new skills, build relationships with customers, and contribute to the success of our organization.Key Responsibilities:Handle inbound...
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Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJoin Our Team as a Call Center Agent - Sales and Support!MCI Careers is seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and selling products and services over the phone.Key Responsibilities:Respond to customer inquiries in a timely and professional...
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Inbound Call Center Agent
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob SummaryWe are seeking a skilled Inbound Call Center Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.About the RoleThe ideal candidate will possess excellent communication...
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Inbound Call Center Agent
2 days ago
Wichita, Kansas, United States ValorVIP Full timeJob DescriptionWe are seeking a skilled and motivated Inbound Call Center Agent to join our team! As a Customer Service Representative, you will be responsible for providing top-notch support to our clients' customers via phone, email, or chat. Your primary goal will be to resolve issues efficiently, ensure customer satisfaction, and promote our clients'...
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Contact Center Agent
2 days ago
Wichita, Kansas, United States Mass Markets Full timeContact Center Agent RoleAt Mass Markets, we are committed to providing exceptional customer service and support. We are seeking a skilled and customer-focused Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling inbound and outbound calls, emails, and chats in a courteous, timely, and professional...
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Contact Center Agent
4 days ago
Wichita, Kansas, United States Mass Markets Full time**Job Description:** Contact Center AgentAs a Contact Center Agent at Mass Markets, you will be the primary point of contact for our customers. You will handle incoming calls, respond to emails, and provide support via chat.Responsibilities:Respond to customer inquiries and issues in a timely and professional manner.Resolves customer complaints and concerns...
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Part-Time Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeJob OverviewWe're looking for an experienced Part-Time Call Center Agent to join our sales and support team. As a key member of our team, you'll be responsible for handling customer inquiries, resolving issues, and promoting products and services.Key Responsibilities:Answer customer calls, respond to emails, and engage with customers through various...
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Call Center Operations Director
3 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the JobWe are seeking an experienced Call Center Operations Director to join our team at MCI Military Recruitment. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring exceptional customer experience.Key ResponsibilitiesLead a team of 15-25 customer service agents in a...
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Wichita, Kansas, United States MCI Careers Full timeJob Summary:We are seeking a highly motivated and experienced Customer Experience Leader to join our Call Center Operations team at MCI Careers. In this role, you will be responsible for leading a team of customer service agents and ensuring that they deliver exceptional experiences to our clients.About the Role:The ideal candidate will have a minimum of 3...
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Insurance Call Center Senior Operations Manager
3 weeks ago
Wichita, Kansas, United States MCI Military Recruitment Full timeJob OverviewWe are seeking an experienced Insurance Call Center Senior Operations Manager to oversee the day-to-day operations of our insurance agents and supervisors. This role requires a strong leader who can manage growth, improve programs, and ensure program efficiency and financial performance.
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Contact Center Agent
3 days ago
Wichita, Kansas, United States MCI Careers Full timeJob OverviewAs a Contact Center Agent with MCI Careers, you will play a critical role in delivering exceptional customer experiences through various communication channels. You will be responsible for handling customer inquiries, resolving issues, and upselling/cross-selling products and services.This is an exciting opportunity to develop your skills and...
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4X10 Contact Center Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeWe are seeking a dedicated and results-driven Contact Center Agent to join our team in Wichita, Kansas. As a Contact Center Agent, you will play a key role in delivering exceptional customer service and support to our clients.About the JobIn this role, you will be responsible for handling customer inquiries, resolving complaints, and providing general...
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Call Center Resolution Agent
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description: As a Customer Service Representative at Mass Markets, you will play a critical role in delivering exceptional customer experiences. Your primary responsibilities will include handling inbound and outbound contacts, resolving customer complaints, and collaborating with other departments to ensure customer satisfaction.Key Performance...
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Call Center Expert
2 days ago
Wichita, Kansas, United States Caliber Sourcing Full timeCALIBER SOURCING IS HIRING A CALL CENTER EXPERT IN WICHITA, KS.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Expert to join our team in Wichita, KS. As a Call Center Expert, you will be responsible for providing exceptional customer service and resolving technical issues for our customers.Main Responsibilities:Work in an...
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Call Center Expert
4 days ago
Wichita, Kansas, United States Mass Markets Full timeWe offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.A comprehensive benefits package, including medical, dental, and vision coverage.Ongoing training and development opportunities to enhance your skills and career progression.Job Description: As a Call Center Representative, you will handle inbound and outbound contacts...
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Insurance Call Center Senior Manager
2 weeks ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleWe are seeking an experienced Insurance Call Center Senior Manager to join our team. As a seasoned professional, you will oversee the day-to-day operations of our call center insurance agents and supervisors, acting as the primary point of contact to the director of customer service and the MCI operations and shared services team.Key...
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Call Center Agent
3 days ago
Wichita, Kansas, United States MCI Careers Full timeJob DescriptionThis position supports customer service, technical support, and sales interactions. It requires interacting with hundreds of customers each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.Main Responsibilities:Handle Inbound Contacts: Respond to customer inquiries and resolve...
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Call Center Agent
5 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout MCI Careers:MCI Careers is a leading provider of business process outsourcing services, dedicated to helping companies deliver exceptional customer experiences. Our mission is to empower employees to excel and make a positive impact on our clients' businesses.Our Culture:We value diversity, inclusion, and teamwork, creating a workplace where everyone...
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Call Center Representative
3 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the OpportunityMCI Military Recruitment is seeking a highly motivated Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, resolving customer issues, and providing exceptional customer experiences.Key Skills and QualificationsExcellent communication and...