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Clinical Account Manager

2 months ago

Spokane, Washington, United States Ceribell, Inc Full time
About Ceribell

Ceribell is a pioneering medical technology company that has developed the world's first brain monitor for point-of-care seizure triage and treatment. Our innovative technology enables healthcare providers to quickly test for a suspected seizure and deliver treatments within minutes.

We are a rapidly growing venture capital-backed startup with a strong presence in the medical technology industry. Ceribell's product is being used in hundreds of community hospitals, large academic facilities, and major IDNs across the country. With extensive clinical validation of the effectiveness of our product and significant growth potential, Ceribell is an exciting career opportunity.

Job Overview

The Clinical Account Manager (CAM) is responsible for launching new hospitals and driving organic growth of our install base. The CAM will also provide ongoing medical education to physicians and clinical staff, using clinical information as the foundation for growth.

This role requires the candidate to be based in or near Portland, Spokane, or Seattle. The ideal candidate will have 3-5 years of recent critical care sales experience, or 5 years of medical device or pharma experience, or RNs with industry experience in supporting sales teams.

Key Responsibilities
  • Drive new and organic growth by expanding the use of Ceribell in additional acute or critical care centers within our existing customer base.
  • Work with the local Territory Manager to launch Ceribell at new customer sites.
  • Drive new product and technology introductions for existing customers.
  • Build advocacy and champions within facilities, using hospital data to validate and build interest.
  • Develop a qualified lead funnel within our existing install base, through formal presentations, peer-to-peer education, new physician training, and driving physician education.
  • Responsible for upgrades and departmental expansion in existing install base.
  • Strong project management skills are required to support new account launches.
Clinical Training and Education

Educate and train physicians, hospital personnel, and/or office staff on the merits and proper clinical usage of our products. Become a clinical expert in use cases of Ceribell and relevant patient populations.

Troubleshoot workflow solutions for departments as needed. Partner with clinicians to identify and establish protocols for patients at risk of seizure. Lead clinical teams through training sessions, helping them understand workflow and applications.

Reporting and Administration

Submit all required reports and training documentation on a timely basis. Use our system to manage administrative tasks. Ensure compliance with applicable laws, regulations, and Ceribell policies. Work cross-functionally to ensure successful deployment of Ceribell products at customer locations.

Ability to work within a field-based team and strong partnership with the Territory Manager of the respective region.

What We're Looking For

We are seeking a highly motivated and experienced individual who can drive growth and provide clinical expertise. The ideal candidate will have:

  • 3-5 years of recent critical care sales experience, or 5 years of medical device or pharma experience, or RNs with industry experience in supporting sales teams.
  • Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership.
  • Excellent communication, relationship-building, creative problem-solving, and organizational skills.
  • Ability to accurately assess and understand different stakeholders' needs and wants.
  • Confidence and expertise to effectively challenge the status quo and influence meaningful change through consensus building.
  • Driven and coachable, with a desire to succeed and willingness to seek out coaching and feedback.

Bonus points for start-up experience, experience working with disruptive technology, medical device experience, neuro ICU clinical experience, or sales experience.

What We Offer

We offer a competitive compensation package, including a base salary of $100,000, an annual bonus of up to $180,000, and uncapped commission potential. We also offer 100% employer-paid health benefits for employees, 50-70% employer-paid health, dental, and vision benefits for dependents, life and long-term disability insurance, a monthly cell phone stipend, flexible paid time off, 11 paid holidays, and an excellent parental leave policy.

We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require an accommodation during the application process, please contact us.