Account Manager

3 weeks ago

Spokane, Washington, United States Community Health Plan of Washington Full time
Job Summary

We are seeking a highly motivated and results-driven Account Manager to join our team at Community Health Plan of Washington. As an Account Manager, you will be responsible for selling and promoting enrollment growth opportunities for all CHPW products and services, primarily by developing strong relationships with Community Health Centers (CHCs) and a broad range of Community Based Organizations (CBOs) to ensure their commitment to CHPW enrollment growth.

Key Responsibilities:

  • Drive enrollment growth through CHCs and CBOs, implementing business plans for regional market growth and retention.
  • Coordinate sales through partner organizations, participate in joint partner planning and quarterly relationship reviews, and fulfill monthly CRM sales and contact reporting requirements for assigned business channels.
  • Proactively manage key community partner relationships, establishing strong business contacts and conducting regular face-to-face meetings.
  • Maintain expertise in our products and market, educating Navigators, CHC front-line staff, and other partners through quarterly training and distribution of marketing materials.
  • Act as a visible community member, representing CHPW at public events, engaging with partners and members, and driving enrollment activities.
  • Collaborate with CHCs and CBOs for joint event planning, outreach, lead generation, and tracking.
  • Participate in marketing-specific events, converting prospects to members through application facilitation and eligibility.
  • Ensure successful tabling by securing and transporting necessary materials to indoor/outdoor locations, including CHCs, foodbanks, and various community settings.

Requirements:

  • Outstanding communication skills, both verbal and written.
  • Effective critical analysis and planning in reviewing data, understanding trends, and preparing plans through our CRM tools.
  • Time management and project follow through skills.
  • Ability to track and manage multiple projects and communicate effectively with internal and external stakeholders.
  • Ability to work independently on projects with little supervision.
  • Proficiency with Microsoft Office applications including Word, Access, Excel, and PowerPoint.
  • Ability to maintain a professional demeanor and confidentiality.
  • Knowledge of state funded, and commercial healthcare programs preferred.
  • Fluency in Russian, Ukrainian, Spanish, or one other language preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].

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