Process Improvement Manager

7 days ago


Manchester, Connecticut, United States Complete Staffing Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Complete Staffing. As a Quality Assurance Specialist, you will be responsible for ensuring that our products meet the highest standards of quality and customer satisfaction.

Key Responsibilities
  • Develop and implement quality plans and procedures to ensure compliance with customer and regulatory requirements.
  • Conduct quality audits and inspections to identify areas for improvement and implement corrective actions.
  • Collaborate with cross-functional teams to develop and implement process improvements and quality enhancements.
  • Provide technical support and guidance to production staff on quality-related issues.
  • Develop and maintain quality documentation, including procedures, work instructions, and training materials.
  • Identify and implement cost-saving initiatives and process improvements to enhance efficiency and productivity.
  • Develop and maintain relationships with customers and suppliers to ensure quality and delivery expectations are met.
  • Participate in continuous improvement initiatives and contribute to the development of new processes and procedures.
Requirements
  • Bachelor's degree in a technical field, such as engineering or quality assurance.
  • Minimum 2 years of experience in quality assurance or a related field.
  • Strong knowledge of quality management systems, including ISO 9001 and AS9100.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills.
  • Ability to travel to customer sites and manufacturing facilities as needed.
Preferred Qualifications
  • Master's degree in a technical field.
  • AS9100 certification.
  • Experience with Six Sigma or Lean Manufacturing.
  • Knowledge of SPC (Statistical Process Control) and manufacturing techniques.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for quality and process improvement, we encourage you to apply for this exciting opportunity.



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