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Hotel Operations Manager

2 months ago

Manchester, Connecticut, United States Fairfield Inn & Suites by Marriott Full time

Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Fairfield Inn & Suites by Marriott. As a key member of our management team, you will be responsible for the overall operation of the hotel, ensuring exceptional guest service and financial performance.

Key Responsibilities

  • Monitor and develop team member performance to ensure high standards of service and productivity.
  • Review operational performance and identify areas for improvement, implementing action plans to address deficiencies.
  • Ensure guest and team member satisfaction through effective communication and problem-solving.
  • Recruit, interview, and train team members to meet business needs.
  • Oversee service quality, operational efficiency, and guest satisfaction, ensuring compliance with brand standards.
  • Manage staff in accordance with company policies and procedures.
  • Maintain relationships with vendors and suppliers.
  • Review and approve invoices and ensure accurate accounting practices.
  • Ensure staff members are compliant with mandatory brand training.

Requirements

  • Previous hotel management experience required.
  • Previous experience working in a branded hotel preferred.
  • Associate's degree or higher preferred.
  • Work authorization: United States required.
  • Hotel manager experience: 2 years required.
  • Ability to relocate: Manchester, CT 06042 required.
  • Work location: In-person.

Benefits

  • Paid time off.
  • Health insurance.
  • Dental insurance.
  • Other types of insurance.
  • Employee discounts.
  • 401(k).
  • Vision insurance.

Job Type

Full-time.

Pay

$70,000.00 - $80,000.00 per year.

Schedule

10 hour shift, 8 hour shift, weekends as needed.