IT Support Specialist

18 hours ago

Los Angeles, California, United States ZGF Architects Full time
IT Support Specialist

ZGF Architects LLP is seeking a highly skilled IT Support Specialist to join our Technology Group in Los Angeles, CA. As a key member of our team, you will be responsible for providing top-notch technical support to our staff, ensuring seamless operation of our technology infrastructure.

Key Responsibilities:
  • Provide first-level technical support for ZGF staff, encompassing all aspects of technology.
  • Resolve tickets and issues in a timely manner, escalating to the appropriate team when necessary.
  • Promote endpoint security through the application of ZGF standards and best practices.
  • Support the implementation of ZGF Technology initiatives.
  • Manage updates of applications, operating systems, and patches locally or via centralized systems like MECM.
  • Configure, deploy, and maintain ZGF endpoints.
  • Perform leasing tasks.
  • Support the use of virtual desktop and application environments using systems like VMware Horizon or Microsoft Remote Desktop Session Host.
  • Orient new employees to the general Information Technology environment.
  • Respond to and resolve general hardware and software issues.
  • Perform user account creation.
  • Configure and deploy telephones.
  • Track and manage ZGF computer endpoints and accessories.
  • Troubleshoot general printer issues.
  • Create documentation as appropriate for ZGF programs and procedures, and maintain that documentation as necessary.
  • Provide tier two technology support for ZGF staff, encompassing all aspects of technology.
  • Provide escalation support for Desktop Support I.
  • Participate in technical research and development to enable continuing innovation.
  • Support and manage desktop support projects in the local office.
Requirements:
  • Strong Windows troubleshooting skills.
  • Expert knowledge of M365 productivity applications.
  • Well-developed interpersonal skills.
  • Good work ethic, timely, team-player, honest, dependable, conscientious, respectful, and accountable; exhibit sound judgment and possess excellent communication skills.
  • Strong organizational and time-management skills; organize and prioritize multiple simultaneous and ongoing tasks with high attention to detail.
  • Absolute honesty and trustworthiness; personal and professional integrity.
  • Ability to communicate effectively in writing, person, chat, and email.
  • Ability to respond to support requests quickly.
  • Comfortable working in an environment characterized by frequent and continuous change.
  • Ability to respond to changes via adaptation and growth.
  • Understanding of common networking concepts.
  • Understanding of Microsoft Active Directory and Group Policy as it relates to PC management.
  • Familiarity with PowerShell and WMI.
  • Experience with the following technologies: Microsoft MECM, Cloud licensing, Single Sign On, Multi-Factor Authentication, and Windows Hello for Business.
  • Familiarity with virtualization concepts, including application virtualization and desktop virtualization (VDI).
  • Ability to troubleshoot and understanding of VOIP hardware and infrastructure.
  • Familiarity with video conferencing technologies.
  • Ability to use a corporate ticket system.
  • Ability to deal with issues in a variety of methods: in person, by phone, via email, instant message, or through our ticketing system.
  • Associate Degree required, Bachelor's degree desired.
  • CompTIA A+ Certification desired.
  • 3-5 years' experience in an equivalent role.
Workplace:
  • Work often requires repetitive movement of the wrists, hands, and/or fingers.
  • Concentrated mental and/or visual attention; work involves performing tasks to very close accuracy and quality specifications.
  • Occasionally requires ability to lift and carry up to 40 pounds.
Apply With:
  • Cover Letter.
  • Resume.

ZGF Architects LLP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

  • IT Support Specialist

    2 weeks ago

    Los Angeles, California, United States Frontline, LLC - Managed IT Services and IT Support Full time

    Job SummaryFrontline, LLC - Managed IT Services and IT Support is seeking a skilled and customer-focused IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch service and solutions to our clients.Key Responsibilities:Technical Support: Troubleshoot and resolve technical issues...

  • Game Support Specialist

    4 weeks ago

    Los Angeles, California, United States PuroClean Certified Restoration Specialist of Auburn Full time

    Job SummaryWe are seeking a highly skilled Game Support Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. As a key member of our customer experience team, you will be responsible for delivering exceptional support to our players and ensuring a seamless gaming experience.Key ResponsibilitiesCustomer Support: Provide...

  • Game Support Specialist

    3 weeks ago

    Los Angeles, California, United States PuroClean Certified Restoration Specialist of Auburn Full time

    Job SummaryWe are seeking a highly skilled Game Support Specialist to join our team at PuroClean Certified Restoration Specialist of Auburn. As a key member of our support team, you will be responsible for delivering exceptional player experiences and ensuring the highest quality gaming experience.Key ResponsibilitiesPlayer Support: Provide top-notch support...

  • IT Support Specialist

    1 week ago

    Los Angeles, California, United States MasTec Full time

    Job Title: IT Support SpecialistOverviewMasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.As an IT Support...

  • IT Support Specialist

    2 weeks ago

    Los Angeles, California, United States MasTec Full time

    Job Title: IT Support SpecialistOverviewMasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.As an IT Support...

  • IT Support Specialist

    5 days ago

    Los Angeles, California, United States NeueHouse Full time

    Job Title: IT Support SpecialistNeueHouse is a dynamic work and social club that fosters creativity and innovation. We are seeking an IT Support Specialist to join our team and provide exceptional technical support to our members, guests, and staff.Job SummaryThe IT Support Specialist will be responsible for ensuring the smooth operation of our technology...

  • IT Support Specialist

    2 weeks ago

    Los Angeles, California, United States Collin College Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Collin College. As an IT Support Specialist, you will be responsible for providing technical assistance and support to students, faculty, and staff with various technology-related issues.Key ResponsibilitiesProvide technical support and assistance to...

  • IT Support Specialist

    4 weeks ago

    Los Angeles, California, United States Reliable Resources Agency Full time

    Reliable Resources Agency is seeking a dedicated and skilled IT Support Specialist to join our growing team. In this role, you will provide essential technical assistance to our employees, ensuring smooth operation of our computer systems and network infrastructure. As an IT Support Specialist, you will be responsible for resolving a wide range of technical...

  • IT Support Specialist

    3 weeks ago

    Los Angeles, California, United States eSystems Inc. Full time

    Job OvervieweSystems Inc. is seeking a highly skilled and motivated individual to fill the role of Remote IT Support Specialist. This position is responsible for providing technical support and assistance to end-users remotely, ensuring their IT systems are functioning efficiently.Key ResponsibilitiesTechnical Support: Provide remote technical support and...

  • Administrative Support Specialists

    4 weeks ago

    Los Angeles, California, United States Courseadvisor Full time

    Overview of Administrative Support SpecialistsAdministrative support specialists encompass a broad range of office and clerical roles that are not specifically categorized. These professionals play a vital role in ensuring the smooth operation of various business functions.Career OpportunitiesIn recent years, the demand for administrative support specialists...

  • Cloud Infrastructure Specialist

    17 hours ago

    Los Angeles, California, United States pro it Full time

    Job OverviewWe are seeking a skilled Cloud Infrastructure Specialist to join our Payments Rev Management team. The ideal candidate will have strong SAP experience, proficiency in AWS Cloud services, and solid DevOps/Infrastructure experience.Key ResponsibilitiesImplement and maintain SAP solutions using AWS Cloud servicesBuild and manage S3 buckets in...

  • Employment Support Specialist

    4 weeks ago

    Los Angeles, California, United States We Care Community Service Llc Full time

    Job Title: Employment Support SpecialistWe Care Community Service LLC is committed to empowering adults with developmental disabilities through comprehensive support. As an Employment Support Specialist, you will be instrumental in facilitating job training and placement opportunities within the community. Your essential duties will include mentoring...

  • IT Support Specialist

    3 weeks ago

    Los Angeles, California, United States Reliable Resources Agency Full time

    Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Reliable Resources Agency. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to employees and clients...

  • IT Support Specialist

    5 days ago

    Los Angeles, California, United States Create Music Group Full time

    Job Title: IT Support SpecialistCreate Music Group is a data-driven music and technology company that empowers artists and labels. We provide resources similar to a major label with the flexibility of being independent. Our clients include renowned artists, labels, and brands.Job Summary:The IT Support Specialist will be the primary point of contact for all...

  • IT Support Specialist

    4 weeks ago

    Los Angeles, California, United States Trigent Software Full time

    Position OverviewWe are seeking a dedicated IT Support Specialist to join our dynamic team at Trigent Software. This role is essential in providing exceptional technical assistance and support to our clients.Key ResponsibilitiesDeliver high-quality support to end-users, addressing technical issues and inquiries.Diagnose and resolve hardware and software...

  • Employment Support Specialist

    4 weeks ago

    Los Angeles, California, United States Absolute Employment Services Full time

    Position OverviewAn **Employment Support Specialist** plays a vital role in assisting individuals facing disabilities or other employment challenges in securing and thriving in fulfilling job opportunities. This position involves evaluating skills and capabilities, providing job search guidance, crafting resumes, preparing for interviews, and offering...

  • IT Support Specialist

    3 weeks ago

    Los Angeles, California, United States JWCH Institute Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at JWCH Institute. As an IT Support Specialist, you will be responsible for providing technical support to our users, troubleshooting hardware and software issues, and ensuring the smooth operation of our computer systems.Key ResponsibilitiesTechnical...

  • Community Support Specialist

    4 weeks ago

    Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full time

    Job DescriptionCompany: Special Service for Groups, IncPosition: Community Support SpecialistDivision: HOPICSFLSA Status: Non-Exempt/Full Time (40 hours)Supervisor: Program ManagerCompensation: $23.00 per hourOverviewUnder the guidance of the Program Manager and Program Supervisor, the Community Support Specialist will deliver professional case management...

  • Election Support Specialist

    5 days ago

    Los Angeles, California, United States Adecco USA Full time

    Election Support SpecialistAdecco USA is seeking Election Support Specialists to work with a local client in Long Beach, CA. As an Election Support Specialist, you will provide technical support at voting centers during elections, ensuring election equipment operates correctly and resolving or escalating issues as needed. You will also document incidents and...

  • Employment Support Specialist

    4 weeks ago

    Los Angeles, California, United States COALITION FOR RESPONSIBLE COMMUNITY DEV Full time

    Position OverviewThe Coalition for Responsible Community Development is dedicated to enhancing the lives of individuals experiencing housing instability. We are seeking an Employment Support Specialist to join our team, focusing on workforce development initiatives aimed at empowering recently housed individuals.Role SummaryThe Employment Support Specialist...