Guest Services Ambassador

7 days ago


Charleston, West Virginia, United States Medical University of South Carolina Full time

**Job Summary**

The Medical University of South Carolina is seeking a highly skilled Guest Services Representative to join our team. As a Guest Services Representative, you will be the first point of contact for visitors and patients, providing exceptional customer service and ensuring a positive experience for all.

**Key Responsibilities:**

  • Professionally greet visitors and patients, and ascertain their needs to direct them accordingly.
  • Provide education on available services and resources, and assist with wayfinding to ensure a seamless experience.
  • Utilize problem-solving skills to resolve issues efficiently and effectively, promoting desired outcomes.
  • Meet key performance metrics for the area and demonstrate compliance with policies and processes.

**Requirements:**

  • High school diploma or equivalent (GED) and two years of directly related customer service work experience.
  • Associate's degree and one year of directly related customer service work experience.
  • A Bachelor's degree may be substituted for the related work experience.
  • Computer experience required.

**What We Offer:**

The Medical University of South Carolina is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all individuals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Charleston, West Virginia, United States Davidson Hospitality Group Full time

    Job Summary:We are seeking a highly motivated and people-oriented individual to join our team as a Front Desk Agent at Davidson Hospitality Group. As a Guest Services Ambassador, you will be the friendly face that welcomes our guests and provides exceptional customer service.Key Responsibilities:Provide warm and welcoming greetings to guestsRespond to guest...


  • Charleston, West Virginia, United States Courtyard Charleston Historic Full time

    Position Overview:The Guest Services Coordinator plays a pivotal role in welcoming and registering guests, ensuring exceptional service throughout their stay, and managing the guest's account upon departure. Key duties encompass: guest registration, reservation management, and concierge responsibilities. The Coordinator is dedicated to providing attentive,...


  • Charleston, West Virginia, United States Pyramid Global Hospitality Full time

    Join Our Team as a Guest Services Manager We are seeking a dedicated and enthusiastic individual to become a part of our Guest Services team at Pyramid Global Hospitality. As a Guest Services Manager, you will play a pivotal role in ensuring exceptional customer experiences. Key Responsibilities: Lead and mentor the front desk team, fostering a...


  • Charleston, West Virginia, United States Bluegreen Vacations Full time

    Job Summary: We are seeking a highly skilled Guest Reception Agent to join our team at Bluegreen Vacations. As a Guest Reception Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Greet and Welcome Guests: Greet all guests in a...


  • Charleston, West Virginia, United States Residence Inn Charleston Riverview Full time

    Residence Inn Charleston Riverview is seeking a dedicated and experienced Guest Service Agent to join their team. The primary purpose of this role is to provide exceptional service to guests, ensuring a memorable and enjoyable stay.Key Responsibilities:• Greet and welcome guests in a warm and professional manner, making them feel valued and appreciated.•...


  • Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full time

    Position: Front Desk AgentOverviewThe Front Desk Agent is responsible for delivering exceptional service to guests, ensuring a welcoming and professional atmosphere. This role involves responding to inquiries from arriving, departing, and in-house guests, providing accurate information and assistance promptly.Key Responsibilities:Welcome guests and...


  • Charleston, West Virginia, United States Cambria Riverview Full time

    Cambria Riverview - Your Career AwaitsCompensation: Starting at $16.00 per hourPosition Overview: The Guest Services Representative plays a vital role in providing a warm welcome to guests, managing inquiries, facilitating check-ins and check-outs, and coordinating room reservations. Benefits Offered: Comprehensive Medical/Dental/Vision coverage, a generous...


  • Charleston, West Virginia, United States Pyramid Global Hospitality Full time

    Position OverviewWe are seeking a dedicated and enthusiastic individual to take on the role of Front Desk Supervisor at Pyramid Global Hospitality. This position is crucial in ensuring that our guests receive exceptional service and support during their stay.Key ResponsibilitiesOversee daily front desk operations, ensuring a smooth and efficient...


  • Charleston, West Virginia, United States Charming Inns Full time

    Guest Services Coordinator - Charming InnsAdministrative PositionLocation: Charleston, South CarolinaMinimum Experience: ExperiencedCompensation: $15.00 per hourThe Charming Inns is seeking a dedicated full-time Guest Services Coordinator to enhance our esteemed team. As the initial point of contact for our guests, the coordinator must embody graciousness...


  • Charleston, West Virginia, United States Golden Corral Full time

    Become a part of our team as a Hospitality Experience SpecialistAt Golden Corral, we are dedicated to ensuring our guests enjoy a remarkable dining experience. As a Hospitality Experience Specialist, you will be instrumental in upholding cleanliness and fostering a welcoming environment in our dining areas, bar sections, and restrooms during peak...


  • Charleston, West Virginia, United States Wingate by Wyndham Charleston Airport Full time

    Job OverviewPosition: Front Desk AgentSummary:The Front Desk Agent is essential in delivering exceptional guest experiences by offering professional and friendly support to guests upon arrival, during their stay, and at departure. This role involves managing inquiries related to bookings, hotel services, and addressing guest issues with precision and...


  • Charleston, West Virginia, United States Wyndham Hotels & Resorts Full time

    Position Title: HostpersonLocation: Charleston, SCCompany: Wyndham Hotels & ResortsOverview:Wyndham Hotels & Resorts is seeking a dedicated Hostperson to enhance our team at the Wyndham Charleston - Mills House. This role is essential in ensuring a welcoming atmosphere for our guests.Key Responsibilities:Promptly greet and seat guests in designated dining...


  • Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full time

    Position Title: Front Desk Agent Overview The Front Desk Agent is responsible for delivering exceptional service to all guests, ensuring a welcoming and efficient check-in and check-out experience. This role involves responding to inquiries from guests, both in person and over the phone, and providing them with accurate information regarding reservations and...


  • Charleston, West Virginia, United States Wingate by Wyndham Charleston Airport Full time

    Job OverviewPosition: Front Desk AgentSummary:The Front Desk Agent is essential in delivering exceptional guest experiences by offering professional and friendly support to guests during their stay. This role involves managing inquiries related to bookings, hotel services, and addressing guest issues with precision and care.Key Responsibilities:Welcome and...


  • Charleston, West Virginia, United States Pyramid Global Hospitality Full time

    Position OverviewWe are seeking a dedicated and enthusiastic individual to take on the role of Front Desk Supervisor at Pyramid Global Hospitality. This position is essential in ensuring that our front desk operations run smoothly and efficiently.Key ResponsibilitiesOversee daily front desk activities and ensure exceptional customer service is provided to...


  • Charleston, West Virginia, United States Charming Inns Full time

    Concierge Services Agent - Charming InnsAdministrative RoleLocation: Charleston, South CarolinaExperience Level: ExperiencedCompensation: $15.00 per hourCharming Inns is seeking a dedicated full-time Concierge Services Agent to enhance our esteemed team. As the initial point of contact for our guests, the concierge plays a crucial role in delivering gracious...


  • Charleston, West Virginia, United States Auro Hotels Full time

    Position Title: Front Desk SupervisorJob Category: Front OfficeRequisition Number: FRONT003198Overview:The Courtyard by Marriott Charleston Waterfront is on the lookout for a committed Front Desk Supervisor. This role is pivotal in overseeing front office operations and addressing any issues that may arise from guest inquiries, reservations, and room...


  • Charleston, West Virginia, United States Towneplace Suites North Charleston Full time

    About Us: At TownePlace Suites North Charleston, we are committed to delivering outstanding hospitality experiences to our guests. Our dedicated team strives to ensure that every visitor enjoys a memorable and comfortable stay. If you are a friendly and enthusiastic individual who thrives in a lively hospitality setting, we invite you to consider joining our...


  • Charleston, West Virginia, United States Towneplace Suites North Charleston Full time

    About Us: At TownePlace Suites North Charleston, we are committed to delivering outstanding hospitality experiences to our guests. Our dedicated team works tirelessly to ensure that every visitor enjoys a pleasant and memorable stay. If you are a personable and enthusiastic individual who thrives in a vibrant hospitality setting, we would be delighted to...


  • Charleston, West Virginia, United States Towneplace Suites North Charleston Full time

    About Us: At TownePlace Suites North Charleston, we are committed to delivering outstanding hospitality experiences to our guests. Our dedicated team strives to ensure that every visitor enjoys a pleasant and memorable stay. If you are a friendly and enthusiastic individual who thrives in a vibrant hospitality setting, we invite you to consider this...