Human Resources Administrative Support Specialist
2 weeks ago
The Office Assistant III - Confidential operates under general supervision, executing a range of clerical responsibilities to support the Health Care Agency's Human Resources division. This role involves engaging with the public, delivering customer service, maintaining records, producing documents, and processing data efficiently.
Ideal Candidate Profile:
The successful candidate will have over three years of experience in a dynamic office setting, adept at managing sensitive and confidential information. This position requires proficiency in handling public interactions, alongside completing detailed clerical and technical tasks.
Classification Details:
The Office Assistant III - Confidential represents the advanced journey level within this classification series. Incumbents are tasked with clerical duties that necessitate specialized program knowledge to support ongoing operations and services. This role is distinguished by occasional exposure to confidential employee relations information.
Educational Incentives:
Employees may qualify for educational incentives based on the completion of degrees, as well as potential bilingual incentives depending on operational needs and skill certification.
Key Responsibilities:
- Welcome visitors and manage incoming communications, including phone calls and emails.
- Conduct background checks for new hires and volunteers, reviewing reports for any concerns.
- Maintain organized filing systems and document management.
- Handle mail distribution and oversee badge printing for employees.
- Process monthly Service Awards and assist with new hire documentation.
- Input and update information in the Human Resources Payroll System.
- Coordinate appointments for new employees and manage leave of absence paperwork.
- Respond to employee inquiries regarding benefits and assist with research data collection.
- Perform additional related duties as assigned.
Qualifications:
Applicants should possess progressively responsible clerical experience, including public/customer contact. Key skills include proficiency in Microsoft Office applications, strong written communication abilities, and a thorough understanding of modern office practices.
Knowledge and Skills:
Successful candidates will demonstrate a comprehensive understanding of office methods, record maintenance systems, and effective communication techniques. Familiarity with the Human Resources Payroll System is preferred, along with skills in various software applications.
Recruitment Process:
All applications will undergo a thorough review to ensure compliance with the stated requirements. Candidates meeting these criteria will be invited to continue in the examination process.
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