Human Resources Administrative Support Specialist
2 weeks ago
Location: Ventura County Government Center, CA
Job Type: Full-Time Regular
Department: Health Care Agency (recruitment by CEO-HR)
Position Overview
The Office Assistant III - Confidential operates under general supervision to perform a variety of administrative tasks that support the Health Care Agency's Human Resources and Personnel Services. Responsibilities may encompass public interaction, customer service, record keeping, document generation, and data processing.
Ideal Candidate Profile
The ideal candidate will have over three (3) years of experience in delivering customer service within a dynamic office setting, managing sensitive and confidential information. This role involves significant public interaction, particularly in the reception area, alongside completing detailed clerical and technical assignments.
Payroll Title: Office Assistant III - Confidential
Key Responsibilities:
- Welcome visitors and manage phone inquiries, including checking voice messages and responding to emails from the HR general inbox.
- Conduct background checks for new hires and volunteers as part of the onboarding process, reviewing reports and flagging concerns to management.
- Maintain document organization within the File Net system.
- Handle incoming mail and distribute accordingly.
- Generate identification badges for new and existing employees, including replacements for off-site staff.
- Administer monthly Service Awards processing.
- Assist with new hire documentation, including collecting missing forms and ensuring completion of necessary paperwork.
- Update and manage data within the Ventura County Human Resources Payroll System (VCHRP).
- Coordinate appointment scheduling for new hires.
- Process leave of absence forms and submit them to payroll.
- Address employee inquiries regarding benefits during open enrollment or direct them to the appropriate resources.
- Gather and organize research data from various sources.
- Perform additional related duties as assigned.
Applicants should possess progressively responsible clerical experience that has equipped them with the necessary knowledge, skills, and abilities. A minimum of three (3) years of office clerical experience, including public/customer contact, is required.
Special Requirements:
- Proficiency in Microsoft Office applications, including Word and Excel.
- Strong written communication skills demonstrated through application materials.
- Familiarity with the Ventura County Human Resources Payroll System (VCHRP).
- Experience with design tools such as Canva, PowerPoint, Adobe Acrobat, and Survey Monkey.
- Bilingual in Spanish.
Thorough knowledge of modern office practices, record maintenance systems, and effective public contact techniques. Considerable knowledge of operational procedures relevant to the assigned function, as well as skills in maintaining confidentiality and accuracy in clerical tasks.
Recruitment Process:
Applications will be evaluated to determine if the stated requirements are met. Candidates who qualify will be invited to participate in the examination process.
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