Linux Support Technician

2 weeks ago


Florida, United States CBTS Full time

Location Requirements: Candidates must be within a reasonable commuting distance to designated hubs.

Position Overview:

  1. Join a dedicated technical support team focused on delivering exceptional service to various clients utilizing diverse hardware and software solutions.
  2. Assess and comprehend client requirements and expectations, alongside emerging technologies and architectural trends.
  3. Engage with client technical teams to collect essential information for defining architectural needs.
  4. Contribute to small to medium-scale design initiatives while collaborating with project managers.
  5. Establish, articulate, and validate testing criteria for project solutions.
  6. Design services in alignment with company standards and industry best practices.
  7. Develop and maintain scripts to automate and monitor client systems effectively.
  8. Stay updated on vendor best practices regarding the integration of technologies such as Linux, AWS Cloud, and Azure Cloud.
  9. Provide insights on system performance optimization, capacity planning, and routine maintenance updates.
  10. Create and uphold standard templates for consistent build processes.
  11. Collaborate with vendors to ensure service level commitments are met.
  12. Plan and execute small to medium-scale modifications on production systems.
  13. Evaluate and understand the implications and risks associated with changes to production environments.
  14. Install, configure, update, and maintain necessary technologies including servers, databases, networks, and storage solutions.
  15. Design and assist in conducting small to medium-scale disaster recovery exercises.
  16. Draft and review technical recovery plans for systems.
  17. Demonstrate a strong commitment to service excellence.
  18. Support the Linux team in executing significant system upgrades and related products.

Essential Qualifications:

  1. 1-2 years of experience in Linux Server Administration.
  2. At least 1 year of experience in Public Cloud administration (AWS, Azure, Google, OCI).
  3. A minimum of 1 year of experience in an enterprise-level operations team.
  4. Must be a US Citizen capable of passing thorough background checks.

Preferred Qualifications:

  1. Experience with AWS Cloud.
  2. Proficiency in scripting languages such as Python and Shell.
  3. Familiarity with Terraform.
  4. Experience with Splunk and OEM administration.
  5. Knowledge of configuration management tools like Ansible, Puppet, or Chef.
  6. Associate or Bachelor's degree in a relevant technical field.


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