Client Onboarding Specialist Intern
2 weeks ago
Salary: $15/hr
About Bateman Collective:
Bateman Collective is a leading digital marketing agency focused on data-driven advertising and strategic digital solutions. We pride ourselves on crafting tailored marketing strategies for platforms such as Facebook, Google, and Microsoft Ads, with an emphasis on achieving measurable outcomes and optimizing campaign effectiveness. Our diverse team collaborates with a wide array of clients, providing expertise in media strategy, creative development, and performance analytics. Our goal is to deliver innovative and impactful digital marketing services while nurturing a collaborative and growth-oriented workplace.
Position Summary:
We are seeking a meticulous and personable Client Onboarding Specialist Intern to join our dynamic team. In this role, you will be tasked with collecting and managing client information, ensuring a seamless onboarding experience, and enhancing overall client satisfaction. Your passion for engaging with clients and your attention to detail will be crucial to your success.
Key Responsibilities:
- Client Information Collection: Interact with clients to gather essential information, ensuring accuracy and thoroughness.
- Onboarding Process Coordination: Manage and facilitate the onboarding journey for new clients, ensuring a smooth transition and positive engagement.
- Attention to Detail: Keep precise records and handle client data with care.
- Effective Communication: Build strong relationships with clients through clear communication and personalized assistance.
- Process Enhancement: Identify opportunities for improving the onboarding process to boost efficiency and client satisfaction.
- Team Collaboration: Collaborate closely with team members to ensure alignment and smooth integration of new clients into our services.
Ideal Candidate Profile:
- Detail-Oriented: You have a strong focus on accuracy and detail management.
- People-Centric: You enjoy engaging with clients and providing outstanding support.
- Communication Proficiency: Excellent verbal and written communication skills to effectively engage and inform clients.
- Organizational Skills: Strong organizational capabilities with the ability to manage multiple tasks and deadlines.
- Problem-Solving Ability: Proactive in identifying challenges and implementing effective solutions.
- Adaptability: Open to change and able to thrive in a fast-paced environment.
Qualifications:
- Experience in a client-facing role or onboarding position is preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with digital marketing concepts and platforms is advantageous but not mandatory.
- Strong interpersonal skills and a commitment to delivering excellent client service.
Why Consider Joining Us?
- Career Development: Gain practical experience and mentorship in a supportive setting.
- Dynamic Work Culture: Be part of a team that values autonomy, adaptability, and continuous learning.
- Meaningful Contributions: Engage in significant client projects and witness the impact of your efforts.
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