Client Support Specialist
2 weeks ago
Customer Service Representative
Company Overview:
LGCY Power is a leading name in the residential solar industry, recognized for its rapid growth and commitment to excellence. We pride ourselves on creating an exceptional workplace environment, earning accolades such as Best Places to Work and Emerging 8 by Utah Business.
Position Overview:
The role of Customer Service Representative is essential in ensuring our clients receive outstanding support. This position involves addressing customer inquiries and troubleshooting technical challenges through designated communication channels.
Key Responsibilities:
- Deliver technical assistance to clients
- Provide prompt responses and solutions to customer inquiries
- Collaborate effectively with internal teams to meet customer requirements
- Foster a positive experience for all customers
- Maintain a comprehensive understanding of the products offered
- Offer regular updates to relevant stakeholders
- Perform additional tasks as assigned
Qualifications:
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office Suite
- Skilled in problem identification and solution development
- Strong organizational capabilities with the ability to manage multiple tasks
- Consistent attendance
Employment Type: Full-time
Benefits:
- Competitive salary
- Generous paid time off program
- Paid holidays
- Comprehensive benefits package including health and dental insurance
- Opportunities for professional growth within a dynamic company
- A vibrant, enjoyable, and supportive workplace culture
LGCY Power is an Equal Opportunity Employer dedicated to fostering diversity in the workplace. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable laws.
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