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Client Onboarding Specialist Intern

2 months ago

Lehi, Utah, United States Bateman Collective Full time

About Bateman Collective:

We are a premier digital marketing agency focused on data-driven advertising and strategic digital solutions. Our expertise lies in creating tailored marketing strategies across various platforms, including Facebook, Google, and Microsoft Ads, with an emphasis on achieving measurable outcomes and enhancing campaign effectiveness. Our dedicated team collaborates with a wide range of clients, offering insights in media strategy, creative execution, and performance analysis. Our goal is to deliver innovative digital marketing services while nurturing a collaborative and growth-centric workplace.

Position Overview:

We are in search of a meticulous and personable Client Onboarding Specialist Intern to join our dynamic team. In this role, you will play a crucial part in collecting and managing client information, ensuring a seamless onboarding experience, and enhancing overall client satisfaction. Your passion for engaging with clients and your exceptional attention to detail will be key to your success.

Key Responsibilities:

  • Client Information Collection: Interact with clients to gather essential information, ensuring accuracy and thoroughness.
  • Onboarding Management: Oversee and facilitate the onboarding journey for new clients, ensuring a smooth transition and positive experience.
  • Attention to Detail: Maintain precise records and manage client data with accuracy.
  • Effective Communication: Build strong relationships with clients through clear communication and personalized assistance.
  • Process Enhancement: Identify and implement improvements to the onboarding process to boost efficiency and client satisfaction.
  • Team Collaboration: Work closely with team members to ensure a cohesive integration of new clients into our services.

What We Seek:

  • Detail-Oriented: You excel in accuracy and precision, with a proven track record of managing detailed information effectively.
  • Interpersonal Skills: You enjoy engaging with people, building relationships, and delivering outstanding client support.
  • Communication Proficiency: Strong verbal and written communication skills, capable of engaging and informing clients.
  • Organizational Skills: Excellent organizational abilities with a talent for managing multiple tasks and deadlines.
  • Problem-Solving: Ability to identify challenges and proactively implement solutions.
  • Adaptability: Openness to change and flexibility in a fast-paced environment.

Qualifications:

  • Prior experience in a client-facing or onboarding role is preferred.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Familiarity with digital marketing concepts and platforms is advantageous, but not mandatory.
  • Strong interpersonal skills and a commitment to providing excellent client service.

Why Join Bateman Collective?

  • Career Development: Gain practical experience and mentorship in a supportive environment.
  • Dynamic Work Culture: Be part of a team that values autonomy, adaptability, and continuous learning.
  • Meaningful Contributions: Engage in significant client projects and witness the impact of your efforts.

Application Process:

To apply, please submit your resume and cover letter. Begin your cover letter with the phrase: "I am detail-oriented and I want to prove it" to showcase your attention to detail.