Regional Manager

4 days ago

Melbourne, Florida, United States Foxtrot Aviation Services Full time
Job Description

Foxtrot Aviation Services is seeking a highly skilled and experienced Regional Manager to join our team. As a key member of our management team, you will be responsible for ensuring the safe and efficient operation of our locations, while also driving revenue growth and improving customer satisfaction.

Key Responsibilities:
  • Safety and Compliance: Conduct regular site visits to ensure adherence to Foxtrot's safety policies and customer safety policies. Identify safety shortfalls and develop plans to address them. Collaborate with the Safety/Training Department to ensure comprehensive training for all team members.
  • Operational Management: Oversee location scheduling to meet customer requirements and coordinate travel as needed. Proactively identify and address turnover, and initiate backfill to maintain staffing minimums.
  • Equipment and Supplies: Recommend equipment needs and capital improvements, while considering financial goals. Review supply locker audits for safety and stock compliance, and ensure all equipment is in good working order.
  • Client and Quality Management: Engage in customer troubleshooting, manage client relations, and create weekly location report cards and quality reports. Generate estimates or pricing for new customers, and ensure timely and accurate completion of closeouts, debriefs, and audits.
  • Training and Development: Coordinate training needs between managers and supervisors, and the Director of Training and Safety. Identify and address training deficiencies, and ensure compliance with training plans.
  • Revenue and Financial Goals: Hit defined revenue targets, generate new leads, and ensure established revenue goals are met. Monitor SharePoint for job scheduling and crew allocation, and update sales sheets in real-time.
  • Administrative Duties: Audit company-provided vehicles for safety, maintenance, and cleanliness, and ensure timely maintenance with a budget up to $1,000. Be trained in accident protocol, and ensure communication of deficiencies to ownership.
Performance Indicators (KPIs):
  • 100% Checklist Compliance: Ensure all operational checklists are completed accurately and on time.
  • Revenue and Labor Goals: Meet or exceed set revenue and labor goals for each location.
  • Quality Audit Scores: Achieve high-quality audit scores, maintaining standards of excellence.
  • Staffing Minimums: Maintain required staffing levels across all locations.
  • Turnover Rates: Achieve low turnover rates among onsite managers and supervisors.
  • Revenue Growth: Attain a 15% year-over-year revenue growth across locations.
  • Cash Flow: Achieve a 35% cash flow across all locations.
Qualifications:
  • Proven experience in a managerial role with a focus on safety, operations, and client relations.
  • Strong knowledge of safety regulations, training practices, and compliance.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to travel consistently and manage multiple locations effectively.
  • Proficiency in understanding financial reports, P&L, and achieving revenue targets.
  • Experience in training, development, and maintaining high-quality standards.
Working Conditions:
  • This role requires regular travel to multiple locations, with at least six days per month dedicated to site visits.
  • Ability to work flexible hours as needed and be on-call for urgent issues.
Compensation:
  • Non-Exempt
  • Medical/Dental/Vision/Life Benefits available after a 60-day probation
  • 401K with company match available with 1 year seniority
  • PTO
  • Job Type: Full-time
  • Pay: $70,000 yearly salary. Merit-based raises based on location growth and revenue.

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