Administrative Assistant

4 weeks ago

Waco, Texas, United States SERCO OF TEXAS - HEART OF TEXAS Full time

At SERCO OF TEXAS - HEART OF TEXAS, we are seeking an Administrative Assistant to perform a variety of administrative duties and data entry tasks. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities:
  • Perform general administrative duties, including data entry, filing, and record-keeping.
  • Answer telephones, direct calls, and take messages.
  • Compile, copy, sort, and file records.
  • Complete and mail letters or other pertinent information.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Deliver messages and run errands.
  • Inventory and order materials, supplies, and services.
  • Maintain calendars and arrange appointments.
  • Process and prepare documents, such as business or government forms and letters.
  • Count, weigh, measure, and/or organize materials.
  • Train other staff members to perform work activities.
  • Knowledge of the services available in the center and how to utilize them.
  • Knowledge of criteria for assessing customers for referral to Enhanced Services and the processes for doing so.
  • Knowledge of the WD Board Operating Policies and Procedures and all applicable program laws and regulations.
  • Knowledge of community and program services and resources necessary to serve assigned customers.
  • Ability to navigate the WIT and TWIST systems.
  • Ability to pro-actively monitor customer progress and connect customers to the appropriate resources to assist them in making progress.
  • Ability to use Microsoft Office Applications, particularly Word, Excel, and PowerPoint.
  • At local level, provides fiscal support for office operations and activities.
  • Assists with contract budget monitoring.
  • Examines accounting records for accuracy.
  • Monitor and track monthly WIOA training enrollments.
  • Updates and maintains ITA report.
  • Maintain and track inventory of transportation gas cards and bus passes.
  • Prepare monthly transportation report, for board and staff.
  • Review staff mileage submissions, travel forms, participant support service requests to assess accuracy and adherence to established procedures and guidelines.
  • Prepare and process AP invoices for review and payment.
  • Assist with monitor and auditor requests, as needed.
  • Maintain effective relationships with all employees, all management levels as well as external entities.
  • Attend meetings/training as needed.
  • Perform other duties as assigned.

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