Current jobs related to Customer Success Strategist - San Francisco, California - Pylon Labs

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Atlassian Full time

    Customer Success StrategistWe are seeking a highly motivated and experienced Customer Success Strategist to join our Customer Experience & Strategic Programs team. In this role, you will be responsible for developing and executing strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships.Key...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Pylon Labs Full time

    About the Role:We're seeking a highly organized and customer-focused individual to join our team as a Customer Success Strategist. As a key member of our post-sales support team, you will be responsible for helping our customers achieve success with our product.Key Responsibilities:Help customers adopt new features and functionalityIdentify and engage with...

  • Enterprise Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Turing Labs Inc. Full time

    About Turing Labs Inc.Turing Labs Inc. is a pioneering company in the field of software development, dedicated to building innovative solutions for Consumer Packaged Goods (CPG) companies. Our mission is to revolutionize the product development process, making it faster, smarter, and leaner.Job Title: Enterprise Customer Success StrategistWe are seeking an...

  • Customer Success Strategist

    4 weeks ago

    San Mateo, California, United States Veryfi Full time

    Customer Success Role OverviewVeryfi is seeking a seasoned Customer Success Strategist to lead our customer-facing team and drive business growth through exceptional customer experiences. The ideal candidate will have a proven track record of success in customer-facing roles, with a strong understanding of transactional business models and data-driven...

  • Customer Success Strategist

    3 weeks ago

    San Francisco, California, United States iRhythm Full time

    iRhythm: Where Innovation Meets Patient-Centric CareAs a Customer Success Strategist for iRhythm, you will be at the forefront of transforming cardiac care through strategic partnerships and innovative solutions. This is a challenging yet rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills.Company...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Recruiting from Scratch Full time

    Customer Success ManagerAt Recruiting from Scratch, we're looking for a talented Customer Success Manager to join our team. As a key member of our organization, you'll play a critical role in defining our GTM decisions and ensuring our clients achieve success with our product.Responsibilities:Own and run all customer onboarding processesBuild relationships...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Replai Full time

    About the Role:As a Customer Success Manager at Replai, you will play a pivotal role in ensuring our customers achieve maximum value from our offerings. You will be responsible for managing the entire customer journey, from onboarding to ongoing success and growth. Your focus will be on building strong, long-lasting relationships and ensuring that each...

  • Customer Success Strategist

    1 month ago

    San Francisco, California, United States Instrinsic Full time

    {"title": "Customer Success Manager", "description": "Unlock Customer Value with IntrinsicAt Intrinsic, we're revolutionizing the way Trust & Safety teams protect their communities from abuse. We're seeking a highly motivated and analytical Customer Success Manager to join our team.As a key point of contact for executive-level stakeholders, you'll align our...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Base Full time

    About the RoleBase is seeking a talented Customer Success Manager to join our team. As a seasoned Customer Success Manager or Customer Marketer looking to transition into a customer success role, you will have a passion for partnering with customers and acting as a consultant and trusted advisor.Key Responsibilities• Build strong relationships with our...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Chef Robotics Full time

    About Chef RoboticsChef Robotics is a pioneering company that's revolutionizing the physical world by accelerating the advent of intelligent machines. With a focus on food production, our mission is to put an intelligent robot in every commercial kitchen globally.We're backed by top investors like Kleiner Perkins, Construct, Bloomberg BETA, and Promus...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States 11X Full time

    About 11xWe're a fast-growing startup building fully autonomous digital workers that automate specific jobs end-to-end. Our innovative approach has generated millions in revenue and earned the trust of hundreds of companies.Our team thrives on a culture of relentless velocity, ownership, and boundary-pushing. We're comprised of pirates - ex-founders and...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States Etleap Full time

    About the Role:Etleap is a leading provider of data integration solutions, empowering organizations to effortlessly centralize, transform, and manage their data for enhanced analytics and decision-making. Our innovative platform enables seamless data integration across disparate sources and democratization of data access throughout the organization.Key...

  • Customer Success Strategist

    4 weeks ago

    San Francisco, California, United States A S S E M B L E D Full time

    About AssembledAssembled is a software company that helps customer support teams transform and elevate their operations. Our workforce management platform is used by some of the fastest-growing companies in the world, including Stripe, Etsy, and Robinhood.Job SummaryWe are seeking a Strategic Customer Success Manager to join our team. This role will be...

  • Content Strategist

    4 weeks ago

    San Francisco, California, United States Sierra Full time

    About Us:Sierra is a cutting-edge technology company that's revolutionizing the way businesses interact with their customers. We're seeking a highly skilled Content Strategist to join our team and help us drive our content marketing efforts forward.As a Content Strategist at Sierra, you'll be responsible for developing and executing a comprehensive content...

  • Strategic Customer Success Manager

    4 weeks ago

    San Francisco, California, United States Atlassian Full time

    Overview:We are seeking a highly motivated and experienced Senior Manager, Customer Success Strategy, to join our Customer Experience & Strategic Programs team at Atlassian.Key Responsibilities:Develop and implement comprehensive enterprise customer success strategies that align with Atlassian's business goals and customer needs.Gather and analyze customer...

  • Customer Success Strategy Manager

    4 weeks ago

    San Francisco, California, United States Atlassian Full time

    Overview:We are seeking a highly motivated and experienced Senior Manager, Customer Success Strategy, to join our Customer Experience & Strategic Programs team at Atlassian. In this role, you will be responsible for developing and executing strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships.Key...

  • Cloud Business Growth Strategist

    3 weeks ago

    San Francisco, California, United States Amazon Web Services, Inc. Full time

    Cloud Business Growth StrategistAt Amazon Web Services, Inc., we are seeking an experienced Cloud Business Growth Strategist to join our team. As a Cloud Business Growth Strategist, you will be responsible for driving revenue growth and user adoption in the fast-growing early, mid, and late-stage startups segment. Your primary objective will be to build and...

  • Senior Origination Strategist

    4 weeks ago

    San Francisco, California, United States Renewable Properties Full time

    Job Title: Senior Origination StrategistJob Summary:Renewable Properties is seeking a seasoned and highly motivated Senior Origination Strategist to drive strategy and close business with utility and corporate customers in key energy markets across the US. The ideal candidate has a significant track record of success in developing revenue strategies and...

  • Innovation Strategist

    4 weeks ago

    San Francisco, California, United States Acosta Group Full time

    The Culinary Edge, a leading foodservice company, is seeking a talented Innovation Strategist to join our team. As a key member of our team, you will work closely with our clients to develop innovative solutions that drive business growth and customer engagement.Key Responsibilities:Co-create compelling strategies with our team to deliver world-class food...

  • RevOps Strategist

    3 weeks ago

    San Francisco, California, United States Sigma Computing Full time

    About the RoleWe are seeking a highly skilled RevOps Strategist to support key strategic initiatives and operations at Sigma Computing. The successful candidate will be responsible for monitoring operational sales processes, analyzing sales data, and ensuring alignment across departments to help shape the future of our business.

Customer Success Strategist

1 month ago

San Francisco, California, United States Pylon Labs Full time
About Pylon

Pylon is revolutionizing the future of B2B post-sales by providing a unified platform for customer support across multiple channels.

Job Description

We're seeking a highly organized and customer-centric Customer Success Manager to join our team in San Francisco. As a key member of our post-sales operations team, you will be responsible for driving customer adoption, identifying and engaging with customers who are not using our product as expected, and managing renewals with existing customers.

You will also be expected to dogfood Pylon for our customer success processes, build upsell processes for new products and seats, and manage migrations from legacy systems onto Pylon. Additionally, you will help develop a scalable customer success process and tinker with new processes, features, and AI.

Requirements
  • Located in San Francisco or willing to relocate
  • Comfortable interacting with customers over chat and video
  • Very organized and hard working
  • An interest in tinkering with the product and suggesting improvements
  • 0-6 years of experience
Benefits
  • Medical, Vision, Dental insurance
  • 401K
  • Unlimited PTO
  • Food in the office
  • Fun team offsites and events