Sales Executive In House

5 days ago


Honolulu, Hawaii, United States Hilton Grand Vacations Full time
About the Role

We are seeking a highly motivated and results-driven Sales Executive In House - Japanese Speaking to join our team at Hilton Grand Vacations. As a Sales Executive In House, you will be responsible for presenting our luxury ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

Key Responsibilities
  • Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
  • Maintain effective communication with clients and provide follow-up to ensure customer happiness.
  • Liaise with Quality Assurance Managers to resolve guest-related issues as they arise.
  • Attend all sales training and sales meetings for key information on Hilton Grand Vacation Club product and related updates.
  • Apply selling concepts promoted at Hilton Grand Vacations.
  • Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
  • Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
  • Generate referral leads with each new customer.
  • Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
  • Work well in a team environment.
Requirements
  • Valid Hawaii Real Estate license or the ability to obtain a Hawaii Real Estate license within the first 45 days of employment.
  • Must be able to work a flexible work schedule to include weekends and holidays.
  • Fluency in Japanese (reading/writing/speaking) and proficiency (reading/writing/speaking) in English.
  • Minimum one year of proven sales experience.
  • Ability to resolve complex customer service issues.
  • Proven ability to adapt to changes in a fast-paced environment.
  • 6 months of previous timeshare/vacation ownership experience.
  • High School diploma or equivalent.
Preferred Qualifications
  • Current Hawaii Real Estate license holder.
  • 1 + years of previous timeshare/vacation ownership experience preferred.
  • Two years of proven track record negotiating and closing high-end sales.
  • Two years of Hilton Grand Vacations family experience.

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