Senior Business Analyst
5 days ago
We are seeking a highly skilled Senior Business Analyst to join our team at National Guard Employment Network. As a key member of our organization, you will be responsible for leading business reengineering efforts that support our operations and customer experience.
Key Responsibilities:- Lead analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance, and Legal.
- Develop scalable processes to support and benefit the Company's architecture vision.
- Deconstruct technical concepts and metrics to facilitate process development.
- Help define success metrics for each new system or process and establish a plan to track, monitor, and measure the success of those metrics.
- Complete assessments of business processes and document each of the following areas: problem statements, process flows, gap analyses, and solution recommendations.
- Develop repeatable and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.
- Interact closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment.
- Diagnose, correct, and document issues, risks, and problems using Quality Assurance (QA) practices.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance.
- 5-7 years of related experience
- Proficiency in SQL
- Data Visualization Experience (Tableau, AWS Quick Site, Power BI, etc)
- Adobe Suite experience is a plus
- Python experience is a plus
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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