Senior Business Analyst

5 days ago


Philadelphia, Pennsylvania, United States National Guard Employment Network Full time
Job Summary

We are seeking a highly skilled Senior Business Analyst to join our team at National Guard Employment Network. As a key member of our organization, you will be responsible for leading business reengineering efforts that support our operations and customer experience.

Key Responsibilities:
  • Lead analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance, and Legal.
  • Develop scalable processes to support and benefit the Company's architecture vision.
  • Deconstruct technical concepts and metrics to facilitate process development.
  • Help define success metrics for each new system or process and establish a plan to track, monitor, and measure the success of those metrics.
  • Complete assessments of business processes and document each of the following areas: problem statements, process flows, gap analyses, and solution recommendations.
  • Develop repeatable and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.
  • Interact closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment.
  • Diagnose, correct, and document issues, risks, and problems using Quality Assurance (QA) practices.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent, and punctual attendance.
Requirements:
  • 5-7 years of related experience
  • Proficiency in SQL
  • Data Visualization Experience (Tableau, AWS Quick Site, Power BI, etc)
  • Adobe Suite experience is a plus
  • Python experience is a plus
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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