Museum Security Officer

2 weeks ago


North Adams, Massachusetts, United States Mass Museum of Contemporary Art Full time
Position Overview

Shift Schedule: 2nd shift - 3:00pm - 11:00pm, Part-Time position

Key Responsibilities:

  • Secure and unlock museum and other designated buildings as per schedule.
  • Conduct regular patrols of all facilities and areas as assigned.
  • Inspect doors and windows to ensure they are securely closed and locked; document any discrepancies in the log.
  • Respond to all security inquiries on campus and communicate relevant information to the Supervisor.
  • Assess incidents to determine if a written report is necessary, select the appropriate report form, and submit it to the supervisor; may also prepare additional reports as required.
  • Complete all incident documentation by thoroughly investigating each situation; promptly inform the Supervisor of any incidents or risks that require attention.
  • Monitor security camera feeds and observe campus activities.
  • Maintain a professional, respectful, and courteous demeanor at all times.
  • Uphold the highest standards of conduct in alignment with departmental and organizational policies.
  • Contribute to maintaining integrity, credibility, and trustworthiness within the team.
  • Perform additional security-related duties as necessary.

Knowledge, Skills, and Abilities:

  • Comprehensive understanding of fundamental security protocols and Emergency Action Procedures.
  • Proficient in both verbal and written communication.
  • Adept at observing situations and making informed decisions.
  • Ability to interact courteously with the public.
  • Flexibility to work independently as well as collaboratively in a team environment.

Qualifications:

  • A high school diploma (or GED) or relevant work experience is required.
  • Must be willing to undergo training and certification in First Aid, CPR, and AED, along with other emergency procedures.
  • Exhibit teamwork qualities and show respect and courtesy towards colleagues.
  • Possess strong interpersonal skills, including diplomacy and empathy.
  • Demonstrate effective verbal, communication, and analytical skills.
  • Skilled in conflict resolution and capable of de-escalating various situations.
  • Detail-oriented with the ability to multitask and think critically.
  • Exercise discretion and independent judgment.
  • Proficient in, or willing to learn, the use of a two-way radio.
  • Possess clear and legible writing skills, both handwritten and typed.

Work Environment:

  • Flexibility in scheduling is required, including availability on weekends, holidays, and for special events.
  • Outdoor patrolling is necessary year-round, which may involve exposure to inclement weather.
  • Work may be conducted in dimly lit areas and may involve exposure to strobe lights or other photosensitive conditions.

Physical Requirements:

  • Ability to sit, stand, and walk for extended periods.
  • May require climbing, stooping, kneeling, crawling, twisting, bending, and repetitive hand movements.
  • Must possess excellent hearing, vision, and sense of smell to remain aware of the surroundings.
  • Able to lift, carry, and operate a 25 lb fire extinguisher.
  • Must be able to wear personal protective equipment (PPE) when necessary.

The organization encourages employees to stay updated with their COVID-19 vaccinations.

This is a Part-Time, Non-represented position with a minimum starting wage of $19.50/hour, plus a shift differential for 2nd Shift.



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