Consumer Sales Executive

2 weeks ago


Concord, North Carolina, United States Speedway Motorsports Full time
Job Overview

POSITION: Consumer Sales Associate (Part-Time)

PAY STATUS: Nonexempt

FUNCTION: Consumer Sales for Ticket, Camping & Upsell Revenue

RESPONSIBLE TO: Director, Consumer Sales

POSITION LOCATION: Concord, North Carolina

POSITION SUMMARY:

Charlotte Motor Speedway is in search of a dedicated Consumer Sales Associate. This role is a part-time, in-person position, with a schedule of up to 30 hours per week. Flexibility to work during days, evenings, and weekends is essential.

Our organization is committed to four fundamental principles:

  • Support our teammates
  • Be recognized for outstanding events
  • Make a positive impact in our community
  • Continuously improve profitability

The ideal candidate will embody a GLOBE mentality, which stands for Generously Lending Our Best Efforts. This involves holding oneself and colleagues compassionately accountable for optimizing best practices to maximize value for all stakeholders while sharing insights for improvement. We seek a proactive self-starter who is passionate about their responsibilities and willing to exert extra effort to achieve excellence.

KEY RESPONSIBILITIES:

  • Generate revenue through ticket sales, camping, and value-added upselling via phone, email, and in-person interactions.
  • Consistently meet or exceed daily outreach goals, with a strong emphasis on outbound calls.
    1. Make 50+ outbound calls daily; achieve 80+ touchpoints per day.
  • Renew, upgrade, and sell new tickets for various events.
  • Build relationships with both new and returning fans to offer ticketing, camping, and upgrade packages tailored to individual needs.
  • Contribute significantly to the revenue goals of the Consumer Sales team.
  • Represent Charlotte Motor Speedway with professionalism and enthusiasm at events.
  • Maintain an organized list of consumers and prospects within our CRM system.
  • Deliver exceptional customer service.
  • Assist with other assigned event responsibilities as needed.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED, or equivalent work experience.
  • Enthusiastic team player capable of thriving in a fast-paced environment.
  • Commitment to Speedway Motorsports Principles:
  1. Support teammates
  2. Be recognized for outstanding events
  3. Make a positive impact in our community
  4. Continuously improve profitability
Strong verbal and written communication skills.Excellent organizational skills and attention to detail.Availability to work nights and weekends.Proficiency in basic computer software (Microsoft Office, Google Docs, Zoom); experience with Ticketmaster Archtics is a plus.

APPLICATION REQUIREMENTS:

  • Cover letter
  • Resume
  • Three professional references

Note: The above description outlines specific characteristics necessary to perform the primary functions of the job and is not intended to be an exhaustive list of all work requirements inherent in the position.

Speedway Motorsports is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.



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