Consumer Sales Executive

2 weeks ago


Concord, North Carolina, United States Speedway Motorsports Full time
Job Overview

POSITION: Consumer Sales Associate (Part-Time)

PAY STATUS: Nonexempt

FUNCTION: Consumer Sales for Ticket, Camping & Upsell Revenue

RESPONSIBLE TO: Director, Consumer Sales

POSITION SUMMARY:

Charlotte Motor Speedway is in search of a dedicated Consumer Sales Associate. This is a part-time, in-person role with a flexible schedule of up to 30 hours per week, including day, night, and weekend shifts.

Our organization is guided by four core principles:

  • Prioritize the well-being of our teammates
  • Be recognized for exceptional events
  • Make a positive impact in our community
  • Strive for profitable improvements

The ideal candidate will embody a GLOBE mentality, which stands for Generously Lending Our Best Efforts. This involves holding oneself and teammates accountable for optimizing best practices to deliver maximum value to all stakeholders while sharing insights for company improvement. We seek a proactive self-starter who is passionate about their responsibilities and committed to achieving excellence.

KEY RESPONSIBILITIES:

  • Generate revenue through ticket sales, camping, and additional upselling via phone, email, and in-person interactions.
  • Consistently meet or exceed daily outreach goals, focusing heavily on outbound calls.
  • Renew, upgrade, and sell new tickets for various events.
  • Establish and nurture relationships with both new and returning fans to tailor ticketing, camping, and upgrade packages to their needs.
  • Contribute significantly to the Consumer Sales team's revenue objectives.
  • Represent Charlotte Motor Speedway with professionalism and enthusiasm at events.
  • Maintain a database of consumers and prospects within our CRM system.
  • Deliver exceptional customer service.
  • Assist with additional event-related responsibilities as assigned.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED, or equivalent work experience.
  • A collaborative team player who thrives in a dynamic environment.
  • Commitment to Speedway Motorsports Principles:
    • Prioritize teammate welfare
    • Be recognized for outstanding events
    • Positively influence our community
    • Strive for profitable enhancements
  • Strong verbal and written communication skills.
  • Excellent organizational abilities and attention to detail.
  • Availability to work nights and weekends.
  • Proficiency in basic computer software (Microsoft Office, Google Docs, Zoom); experience with Ticketmaster Archtics is advantageous.

APPLICATION REQUIREMENTS:

  • Cover letter
  • Resume
  • Three professional references

Charlotte Motor Speedway is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.



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