Service Desk Associate
4 days ago
We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.
Key Responsibilities:- Provide excellent customer service to members and guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Monitor club access and ensure that members and guests are aware of our policies and procedures.
- Answer phone calls and provide information to prospects, while also selling memberships and processing transactions.
- Organize and maintain the customer service front desk, ensuring that all necessary materials and equipment are readily available.
- Perform beginning of shift and end of shift procedures, including cleaning and sanitizing the facility.
- Participate in community outreach events and promote the Planet Fitness brand.
- High school diploma or equivalent required.
- Previous customer service and sales experience preferred.
- Basic computer literacy and ability to operate point-of-sale systems.
- Ability to work well independently and as part of a team.
- Positive attitude and willingness to help others.
- Competitive pay and benefits package.
- Opportunities for growth and advancement within the company.
- A positive and professional work environment.
- A free employee Black Card membership.
We are an equal opportunity employer and celebrate diversity and equity in the workplace. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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Service Desk Associate
1 week ago
Frederick, Maryland, United States Planet Fitness Full time{"Job Title": "Service Desk Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our...
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Service Desk Associate
4 days ago
Frederick, Maryland, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key ResponsibilitiesProvide excellent...
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Front Desk Associate
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Frederick, Maryland, United States Onelife Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Onelife Fitness. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, guests, and visitors, ensuring a welcoming and inclusive environment for all.Key ResponsibilitiesDeliver outstanding...
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Service Desk Specialist
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Frederick, Maryland, United States Moore DM Group Full timeAbout Moore DM GroupMoore DM Group is a leading direct marketing firm dedicated to serving nonprofit, government, and association sectors. We are committed to creating a fair workplace where unique skills and experiences are valued and celebrated.Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk...
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After-Hours Member Services Associate
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Fitness Center Associate
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IT Support Services Manager
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IT Support Services Manager
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Frederick, Maryland, United States Paul Mitchell Schools Full timeJob OverviewPaul Mitchell Schools is on the lookout for a dedicated Front Desk Coordinator to enhance our guest experience. With a commitment to excellence and a vibrant culture, we strive to create an environment that prioritizes our Future Professionals and their growth.Role ResponsibilitiesThe Front Desk Coordinator is expected to deliver exceptional...