Front Desk Associate

21 hours ago

Frederick, Maryland, United States Onelife Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Onelife Fitness. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, guests, and visitors, ensuring a welcoming and inclusive environment for all.

Key Responsibilities
  • Deliver outstanding customer service to members, guests, and visitors, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage membership sales, renewals, and cancellations, ensuring accurate and efficient processing of transactions.
  • Process cash, check, and credit card transactions, maintaining a high level of accuracy and attention to detail.
  • Schedule courts and program services for members, ensuring seamless delivery of our services.
  • Maintain a clean and organized front desk and lobby area, adhering to our high standards of cleanliness and presentation.
  • Utilize our online computer software to manage member check-ins, updates, and accounts, ensuring accurate and efficient processing of information.
  • Attend all scheduled meetings and trainings, staying up-to-date on company policies, procedures, and best practices.
  • Assume other duties as assigned, demonstrating flexibility and a willingness to adapt to changing priorities.
Requirements
  • Excellent verbal and nonverbal communication skills, with the ability to interact with diverse groups of people.
  • Strong work ethic, with a focus on punctuality, organization, and attention to detail.
  • Ability to maintain a friendly, enthusiastic, and positive attitude, even in challenging situations.
  • Outwardly facing professional appearance, including a smile, uniform, and name tag.
  • Confidence and desire to create new relationships quickly, with a focus on building strong connections with members and guests.
  • Ability to quickly acquire and apply new knowledge and skills, staying up-to-date on industry trends and best practices.
  • Basic computer skills, including MS Office, email, and MS Windows.
  • Familiarity with basic cash-handling procedures, with a focus on accuracy and attention to detail.
Preferred Qualifications
  • High school diploma or GED, with a focus on customer service, sales, or a related field.
  • Six months experience in a health club, customer service, or retail role, with a focus on delivering exceptional service and building strong relationships.
  • Current CPR/AED certification, with a focus on maintaining a safe and healthy environment for members and guests.
Benefits
  • Complimentary membership and guest privileges, allowing you to experience our facilities and services firsthand.
  • Discounts on personal training, mind and body, aquatics, and kids programs, enabling you to enhance your own fitness journey.
  • Discounts on Serenity Day Spa services and all apparel, providing you with opportunities to relax and rejuvenate.
  • Employee referral gift, recognizing your contributions to our team and community.
  • In-house continuing education credits and CEC reimbursement, supporting your professional growth and development.
Additional Full-Time Benefits
  • Medical, dental, vision, supplemental benefits, and group life insurance benefits, ensuring your well-being and security.
  • 401(k) retirement plan, helping you plan for your future and achieve your long-term goals.
  • Paid time off, allowing you to recharge and maintain a healthy work-life balance.

  • Front Desk Coordinator

    4 days ago

    Frederick, Maryland, United States Connie Phillips Insurance Full time

    Job Summary:We are seeking a highly skilled and bilingual Front Desk Receptionist to join our dynamic team at Connie Phillips Insurance Consultants. As the first point of contact for our clients, you will play a key role in creating a welcoming and professional environment.Key Responsibilities:Answering and directing phone calls in a timely and professional...

  • Front Desk Receptionist Mt Airy

    2 months ago

    Frederick, Maryland, United States Johns Hopkins Medicine Full time

    ENTAA Care, a member of Johns Hopkins Regional Physicians practice in Mt Airy, is currently seeking a professional Front Desk Receptionist for four days a week. Incumbent must display high level of professionalism and maturity, while meeting the needs of our patients, and representing ENTAA Care as a first-class practice.The Front Desk Receptionist will...

  • Front Desk Ambassador

    5 days ago

    Frederick, Maryland, United States Paul Mitchell Schools Full time

    Job OverviewPaul Mitchell Schools is seeking a highly skilled Service Desk Coordinator to join our team.The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of providing exceptional customer service in a fast-paced environment.Key ResponsibilitiesProvide professional and courteous service to guests,...

  • Front of House Associate

    1 week ago

    Frederick, Maryland, United States Chick-fil-A Full time

    Seeking Enthusiastic Front of House Associate Being part of the Chick-fil-A family is more than just a position; it’s a chance to grow and learn. Our team members acquire invaluable life skills that extend beyond simply delivering quality food in a welcoming atmosphere. Chick-fil-A provides an inclusive environment for individuals of various backgrounds,...

  • Front of House Associate

    2 days ago

    Frederick, Maryland, United States InsideHigherEd Full time

    Job SummaryThis role supports the Arts Center programs and the strategic operation of the Studio and JBK Theaters. The Front of House Associate assists the Arts Center Director with the execution of events, requiring the ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse,...

  • Front of House Service Associate

    1 week ago

    Frederick, Maryland, United States Chick-fil-A Full time

    Seeking Enthusiastic Front of House Service Associates Working at Chick-fil-A is more than just employment; it’s a chance to grow and learn. Our team members acquire valuable life skills that extend beyond simply providing excellent service in a welcoming and enjoyable atmosphere. Chick-fil-A offers opportunities for individuals from all walks of life, and...

  • Front of House Service Associate

    2 weeks ago

    Frederick, Maryland, United States Chick-fil-A Full time

    Seeking Enthusiastic Front of House Service Associates Being part of Chick-fil-A is more than just a position; it’s a chance to grow. Our team members acquire invaluable life skills that extend beyond delivering exceptional food in a welcoming and enjoyable atmosphere. Chick-fil-A offers opportunities for individuals from all walks of life, and we are...

  • Front End Sales Associate

    3 days ago

    Frederick, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly and generating annual sales of over $5 billion. With a rich history dating back to 1936, the company has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.Our MissionAt Giant Food, our mission is to be the...

  • Customer Care Associate

    2 weeks ago

    Prince Frederick, Maryland, United States TNT Strong Fitness Center Full time

    Position OverviewThe role of the Front Desk Associate is crucial in delivering exceptional customer service to our members and visitors. As the first point of contact, you will create a welcoming atmosphere and ensure a smooth experience for everyone entering our facility.Key ResponsibilitiesFoster a friendly and inviting environment that enhances member...

  • After-Hours Member Services Associate

    2 weeks ago

    Frederick, Maryland, United States Planet Fitness Full time

    Job OverviewLocationFrederick, MDEmployment TypePart TimeCompensation$16.00 HourlyShiftOvernightCategoryCustomer ServiceCompany OverviewAs a leading independent operator of Planet Fitness clubs, Ohana Growth Partners is dedicated to motivating individuals to transform their lives while enjoying the journey. We pride ourselves on being an equal opportunity...

  • Guest Services Coordinator

    2 weeks ago

    Frederick, Maryland, United States Paul Mitchell Schools Full time

    Job OverviewPaul Mitchell Schools is on the lookout for a dedicated Front Desk Coordinator to enhance our guest experience. With a commitment to excellence and a vibrant culture, we strive to create an environment that prioritizes our Future Professionals and their growth.Role ResponsibilitiesThe Front Desk Coordinator is expected to deliver exceptional...

  • Guest Services Coordinator

    1 week ago

    Frederick, Maryland, United States Paul Mitchell Schools Full time

    Job OverviewPaul Mitchell Schools is in search of a dedicated Front Desk Coordinator to enhance our guest experience. With a network of over one hundred schools across the nation, we pride ourselves on fostering a supportive and engaging environment that prioritizes the growth of our Future Professionals.Role ResponsibilitiesThe Front Desk Coordinator plays...

  • Reception Specialist

    2 weeks ago

    Prince Frederick, Maryland, United States TNT Strong Fitness Center Full time

    Position OverviewThe Front Desk Associate plays a vital role in delivering exceptional customer service to our members and visitors. This position is essential in creating a welcoming atmosphere and ensuring a smooth operation at the front desk.Key ResponsibilitiesFoster a customer-centric environment that is inviting and supportive, enhancing member and...

  • Guest Services Coordinator

    2 weeks ago

    Frederick, Maryland, United States Paul Mitchell Schools Full time

    Job OverviewPaul Mitchell Schools is in search of a dedicated Front Desk Coordinator to enhance our guest experience. Our culture, rooted in positivity and support, fosters an environment that prioritizes the growth of our Future Professionals. We believe in providing not just exceptional education but also opportunities for personal development through...

  • Library Services Associate

    2 weeks ago

    Frederick, Maryland, United States InsideHigherEd Full time

    Position Overview:The Library and Learning Commons Associate plays a vital role in supporting the operations of Library and Learning Center systems. This position is dedicated to delivering exceptional customer service to students, faculty, and the community while managing Learning Commons activities and supervising student staff as necessary. The role...

  • Customer Service Representative for Pet Care

    2 weeks ago

    Frederick, Maryland, United States The Green K9 Full time

    Job OverviewBenefits:401(k) matchingEmployee discountsFlexible scheduleFree uniformsOpportunities for career growthAre you passionate about pets and looking for a dynamic work environment? The Green K9 is recognized as one of the premier pet businesses in the nation, offering a unique atmosphere where pets are always welcome.The Green K9 operates as an...

  • Library/Learning Commons Associate

    4 weeks ago

    Frederick, Maryland, United States Frederick Community College Full time

    At Frederick Community College we proudly serve the educational needs of our students, help develop the economic vitality of our local communities, and enrich the lives of Frederick County residents. Each year, more than 16, 000 students take a diverse scope of courses at Frederick Community College, located in Frederick, Maryland. Our vast range of courses...

  • IT Support Operations Manager

    2 weeks ago

    Frederick, Maryland, United States Encentric, Inc. Full time

    Position OverviewPerformance Location: Hybrid remote and onsite.Availability: Immediate.Role Summary: Encentric, Inc. is seeking a skilled IT Help Desk Manager/Project Manager to oversee a dedicated team that delivers information management and technology support services. This role is essential for supporting various governmental health agencies.Security...

  • IT Support Services Manager

    1 week ago

    Frederick, Maryland, United States Encentric, Inc. Full time

    Position OverviewLocation: Hybrid remote and onsite.Availability: Immediate.Company: Encentric, Inc. is seeking a qualified IT Help Desk Manager/Project Manager to oversee a team dedicated to delivering information management and technology support services.Security Clearance: Active Secret clearance is required.Educational Requirements: Candidates must...

  • IT Support Services Manager

    1 week ago

    Frederick, Maryland, United States Encentric, Inc. Full time

    Position OverviewPerformance Location: Hybrid remote and onsite.Availability: Immediate.Role Summary: Encentric, Inc. is seeking a qualified IT Help Desk Manager/Project Manager to oversee a team dedicated to delivering information management and technology support services for military medical research and health agency contracting activities.Security...