Library Services Associate

2 weeks ago


Frederick, Maryland, United States InsideHigherEd Full time
Position Overview:

The Library and Learning Commons Associate plays a vital role in supporting the operations of Library and Learning Center systems. This position is dedicated to delivering exceptional customer service to students, faculty, and the community while managing Learning Commons activities and supervising student staff as necessary. The role requires an adaptable approach that acknowledges and respects the diverse cultural environment of a multicultural workplace.

Key Responsibilities:
  1. Provide assistance at the Learning Commons Desk, helping patrons with research inquiries and technology-related questions.
  2. Assist in the development and upkeep of Library and Learning Center service platforms, including LibApps and the Integrated Library System.
  3. Supervise student employees and manage the Learning Commons space and services in the absence of full-time administrators.
  4. Facilitate the discovery, promotion, and management of library collections.
  5. Ensure the daily upkeep and cleanliness of the Learning Commons area.
  6. Help prepare and update library and learning center materials, including flyers, digital content, and handouts.
  7. Carry out clerical tasks such as answering inquiries, data entry, filing, restocking supplies, and re-shelving materials.
  8. Support Library Services and Learning Center Directors with various projects aligned with the institution's mission and objectives.
Minimum Qualifications:
  1. Associate's Degree
  2. Two years of experience in customer service
  3. Proficiency in Microsoft Office Suite
Preferred Qualifications:
  1. Experience in a community college environment
  2. Background in library services
  3. Familiarity with digital educational technologies and the ability to instruct others
  4. Strong interpersonal skills to engage positively with a diverse audience
  5. Capacity to maintain a professional demeanor in a dynamic learning setting
  6. Fluency in a language other than English
Work Schedule:

Part-time hours are available, with shifts that may include mornings, evenings, and weekends, adapting to the Learning Commons schedule.

Employment Type:

Part-Time

Telework Eligibility:

No

Essential Personnel:

No

Application Instructions:

All applications and required documents must be submitted online. Cover letters should be addressed to the Search Committee and briefly outline qualifications relevant to this position.

Commitment to Diversity:

The institution is dedicated to fostering an inclusive environment and encourages applications from individuals of diverse backgrounds.



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