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Executive Sales and Service Manager

2 months ago


Mountain View, California, United States The Crescent Hotels Group Full time
About the Role

We are seeking a highly skilled and experienced Executive Sales and Service Manager to join our team at The Crescent Hotels Group. As a key member of our sales team, you will be responsible for driving revenue growth through effective sales and service strategies.

Key Responsibilities
  1. Sales and Revenue Growth: Develop and execute sales plans to achieve revenue targets, focusing on group sales and catering opportunities.
  2. Account Management: Maintain and grow key accounts, identifying new business opportunities and building strong relationships with clients.
  3. Sales Process: Utilize effective sales processes to close deals, negotiate contracts, and ensure smooth execution of events.
  4. Client Service: Provide exceptional service to clients, ensuring their needs are met and exceeded, and building a strong reputation for The Crescent Hotels Group.
  5. Team Collaboration: Work closely with the sales and events teams to ensure seamless execution of events and meetings.
  6. Market Intelligence: Stay up-to-date with market trends, competitor activity, and industry developments to inform sales strategies.
Requirements
  • Experience: 1+ year of experience in sales, account management, or a related field.
  • Skills: Excellent communication, negotiation, and problem-solving skills, with a strong focus on customer service.
  • Education: Bachelor's degree in Hospitality, Business, or a related field.
What We Offer

As an Executive Sales and Service Manager at The Crescent Hotels Group, you will have the opportunity to work with a dynamic team, drive revenue growth, and build strong relationships with clients. We offer a competitive salary, benefits package, and opportunities for professional development.