Customer Engagement Associate

2 weeks ago


Schaumburg, Illinois, United States Wings Program Inc Full time
Become a valued member of our team as a Retail Sales Representative at Wings Program Inc.

In this role, you will work closely with the Lead Sales Representative and Store Manager to support the daily functions of our retail operations.

Key Responsibilities:

  • Manage inventory by stocking, pricing, and selling products.
  • Handle customer transactions efficiently through our point-of-sale system.
  • Ensure the sales area is tidy and well-organized by arranging racks and shelves.
  • Interact with customers to highlight store offerings and deliver outstanding service.
  • Assist with sorting and processing donations.
  • Work collaboratively with team members, volunteers, and community partners to meet store goals.
  • Design appealing product displays and optimize the use of retail space.
  • Provide exceptional customer service to both internal and external stakeholders.
  • Complete assigned administrative duties promptly.
  • Participate in required meetings and training sessions.

Qualifications:

  • Familiarity with point-of-sale systems and cash management.
  • Commitment to fostering diversity, equity, and inclusion.
  • Enthusiastic demeanor with a passion for customer interaction.
  • Proficient with technology and basic computer applications.
  • Willingness to work flexible hours, including weekdays and weekends.
  • Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
  • Capable of lifting items weighing up to 35 pounds and standing for up to 8 hours.


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