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Customer Engagement Banker

2 months ago

Schaumburg, Illinois, United States Wintrust Financial Full time
Job Summary

Wintrust Financial is seeking a skilled Relationship Development Specialist to join our team. As a Relationship Development Specialist, you will be responsible for building and maintaining strong relationships with our customers, providing them with tailored financial solutions to meet their needs.

Key Responsibilities

  • Develop and maintain a deep understanding of our customers' financial goals and objectives, and provide them with expert advice and guidance to help them achieve their goals.

  • Collaborate with our business partners to connect customers with specialized services and products that meet their needs.

  • Operate a teller drawer, serving customers in the lobby and drive-up, and opening accounts, performing account maintenance, and assisting customers with digital products.

  • Recognize potential fraud and other risks, and take appropriate action to mitigate them.

  • Participate in bank events and support community initiatives.

Requirements

  • 1-3 years of experience in a customer-facing role, preferably in the financial services industry.

  • Bilingual Ukrainian or Russian fluency is a plus.

  • High School Diploma or equivalent.

  • Intermediate computer skills.

Benefits

  • Competitive pay and annual discretionary bonus eligible.

  • Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) plan with company match.

  • Family-friendly work hours.

  • Opportunities for career growth and development.

  • Promote from within culture.

Wintrust Financial is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve.