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Customer Service Representative

2 months ago

Schaumburg, Illinois, United States Foot Locker Full time
Customer Service Associate Role at Foot Locker

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and creating a welcoming shopping environment.

Key Responsibilities:
  • Customer Service: Ensure customer satisfaction by being knowledgeable about our products and assisting team members to deliver excellent service.
  • Sales and Customer Experience: Drive sales and provide outstanding customer experiences by engaging with customers to understand their needs and preferences.
  • Product Knowledge: Share product expertise and stay up-to-date with the latest trends and product releases.
  • Team Collaboration: Work collaboratively with team members to achieve sales goals and maintain a positive work environment.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment.
Requirements:
  • 0-3 years of retail experience
  • Confident in engaging customers and passionate about delivering great service
  • Self-motivated and able to work independently
  • Flexible availability, including nights, weekends, and holidays
Benefits:
  • Hourly rate: $17.25
  • Employee discount of 30-50%
  • Paid time off
  • Health and wellness coverage
  • Tuition reimbursement
  • Opportunities for growth and development