Regional Community Liaison

2 weeks ago


Fairfield, Ohio, United States DeCoach Recovery Centre Full time
Job Overview

Location: Butler/Hamilton Counties

The Regional Outreach Manager at DeCoach Recovery Centre is a proactive and motivated individual tasked with enhancing our network of referral partners, cultivating relationships with community organizations, and advocating for our extensive addiction treatment offerings within the designated area.

This position is crucial in ensuring that both individuals and organizations in the community recognize the essential resources and programs provided by DeCoach.


Core Responsibilities:

Community Engagement:

Establish and sustain connections with significant community stakeholders, including healthcare facilities, mental health organizations, judicial systems, social services, and other pertinent entities.

Act as a representative of DeCoach Recovery Centre at community gatherings, health fairs, and conferences to showcase our services and build a presence in the area.

Serve as the main point of contact for regional referral partners, ensuring transparent and consistent communication regarding DeCoach's offerings and capabilities.


Outreach & Marketing:

Execute strategic outreach initiatives to boost referrals and admissions to DeCoach's programs, encompassing detoxification, residential care, outpatient services, and recovery housing.

Collaborate with the marketing department to design and disseminate promotional materials that effectively convey DeCoach's mission and services.

Track and evaluate outreach efforts, including monitoring referral patterns, and adjusting strategies as necessary to achieve regional objectives.


Relationship Management:

Develop and maintain relationships with current referral partners to ensure ongoing collaboration and support.

Identify and cultivate new referral opportunities within the assigned territory.

Work in conjunction with the admissions team to ensure a smooth referral and intake process for clients entering DeCoach's programs.


Team Collaboration:

Engage with other Outreach Representatives and the Chief Marketing Officer to exchange best practices, strategies, and insights.

Provide mentorship and support to junior outreach personnel within the region.

Coordinate with clinical and administrative teams to guarantee the delivery of high-quality care and services to clients.


Data & Reporting:

Maintain precise records of outreach activities and referral sources in CRM software.

Analyze outreach and referral data to evaluate the effectiveness of strategies and identify areas for enhancement.

Prepare regular reports for management detailing outreach progress and outcomes.


Qualifications:
Education & Experience:

A Bachelor's degree in marketing, communications, social work, or a related discipline is preferred.

3-5 years of experience in outreach, business development, or a related field, ideally within the healthcare or addiction treatment sector.

Familiarity with addiction recovery services and the substance use disorder treatment landscape is highly desirable.


Skills & Abilities:

Exceptional interpersonal and communication skills, with the capacity to foster and maintain relationships with a diverse array of stakeholders.

Strong organizational abilities to manage multiple tasks and priorities effectively.

Self-driven and goal-oriented, with a proven history of achieving or surpassing outreach and referral targets.

Ability to work autonomously as well as collaboratively within a team.

Proficient in Microsoft Office Suite and CRM software.


Benefits:

Competitive salary and performance-based incentives.

Comprehensive benefits package, including health, dental, and vision insurance.

Opportunities for professional development and career advancement within a rapidly growing organization.

The opportunity to make a significant impact on the lives of individuals in recovery and the communities we serve.



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