Quality Control Technician

6 days ago

Hickory, North Carolina, United States Sonoco Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Sonoco. As a Quality Assurance Specialist, you will be responsible for performing maintenance tasks, specifically proactive tasks, necessary to provide high-quality, efficient, and timely shipment of Sonoco products.

Key Responsibilities
  • Performing Primary Functions of Quality Assurance Technician I when and as required, including providing QC Lab coverage for PTO and call outs.
  • Coordinating and Verifying Defect Type and Quantity for customer products returned for credit (RMA's).
  • Attending and Participating in RMA Approval Meetings and customer complaint and corrective action meetings.
  • Reviewing and Completing Customer Certificates of Assurance prepared by Quality Assurance Technician I.
  • Performing Special Testing outside of the areas of responsibility for the Quality Assurance Technician.
  • Assisting with Day-to-Day Investigations into potential quality issues.
  • Maintaining QA Hold Areas in proper clean and controlled condition.
  • Maintaining Sample and Color File Room in proper clean and controlled condition.
  • Performing Care of and Weekly Maintenance Calibrations on GC equipment.
  • Coordinating Collection, Testing, and Approval of bulk solvent deliveries.
  • Collecting and Delivering Customer Order Samples to customer service representatives.
  • Reviewing and Maintaining QC Lab Files in orderly condition.
  • Reviewing and Coordinating QC Food Safety Inspection Requirements.
  • Collaborating with Other Departments and Teams for proactive problem resolutions.
  • Maintaining a Safe, Clean, and Organized Work Area.
  • Managing Small Projects to maintain or upgrade equipment.
  • Performing All Duties in Support of Sonoco's Quality and Safety Policies.
Requirements
  • Two-Year Associate's Degree preferred.
  • Working Knowledge of Printing including a basic knowledge of graphics and plate technology.
  • Working Knowledge of the Company's ERP System (Axapta).
  • General Knowledge of Departmental Procedures.
  • General Working Knowledge of Microsoft Excel.
  • Ability to Work Independently and manage multiple tasks in an off-shift position that will require overtime including some weekends.
Benefits
  • Medical, Dental, and Vision Coverage for you and your dependents, including FSA and HSA options.
  • 401(k) Retirement Plan with company match.
  • Wellbeing Tools and Resources to support holistic health, including an Employee Assistance Program with a variety of services.
  • Paid Time Off and Holidays to recreate, rejuvenate, and care for the health of yourself and family.
  • Variety of Company Paid and Voluntary Employee-Paid Insurance Plans including life, personal accident, and disability insurance.
  • Tuition Reimbursement.

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