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Resident Facilitator

2 months ago

Seattle, Washington, United States Low Income Housing Institute Full time
Job Summary

We are seeking a highly skilled and compassionate Resident Facilitator to join our team at the Low Income Housing Institute. As a key member of our staff, you will play a vital role in providing a safe and stable living environment for our residents, who are recovering young adults with substance abuse issues.

Key Responsibilities
  • Case Management and Facilitation
    • Build effective relationships with residents, fostering an environment of trust and respect.
    • Conduct resident assessments to identify current level of functioning and social services needs.
    • Provide case management for residents regarding self-identified issues, possible evictions, life skills for young adults, and social service referral information.
    • Complete data entry for every resident in our housing management information system.
    • Maintain, update, and expand knowledge base of referral resources and related information.
    • Document rule violations and inform the Supportive Services Manager.
    • Work with the Supportive Services Manager to refer residents to detox services if necessary.
    • Report regularly to the Supportive Services Manager regarding programmatic issues and other concerns.
  • Property Management and Maintenance
    • Situate new residents and review expectations, including house chore responsibilities and house rules and regulations.
    • Review lease documents for completeness and accuracy. Approve resident lease documents.
    • Assign household chores to each resident on a rotating basis and monitor performance.
    • Collect monthly rents timely and deliver to the Supportive Services Manager.
    • Perform administrative tasks, such as typing, filing, photocopying, and preparing spreadsheets.
    • Assist with maintaining residential files.
    • Assist with conducting outreach for vacancies.
    • Manage and respond to overall safety and sanitation of the house; respond to house and resident emergencies and call the Supportive Services Manager when needed.
    • Perform janitorial and light maintenance duties as needed.
    • Forward maintenance request forms to our maintenance department; track maintenance work and needs.
    • Conduct regular inspections of the house and grounds, reporting any property damage or maintenance issues to the Supportive Services Manager.
    • Arrange service from vendors and utility companies as needed.
    • Hold monthly group house meetings.
    • Assist with unit turns, as needed.
    • Perform other tasks as assigned to provide a clean, safe, and stable living environment.
    Requirements
    • At least two years of experience working with recovering substance abuse individuals in clean and sober housing is preferred.
    • Prior social services experience working with young adults is preferred.
    • Knowledge of chemical dependency, treatment, and the recovery process; a recovering chemically dependent individual with at least two years of sobriety is preferred.
    • Knowledge of local resources related to homeless, low-income, minority, mental health disabilities, and substance abuse populations.
    • Excellent problem-solving and conflict resolution skills, including the ability to remain calm and defuse potentially disruptive situations.
    • Experience in clerical/administrative work, social services, and proven ability to work without direct supervision.
    • Ability to communicate and work effectively with residents and other social service providers.
    • Ability to lift 25 pounds.
    • Must pass a Washington State Patrol criminal background check.
    • Must pass a drug screening test.
    About Us

The Low Income Housing Institute is a nonprofit organization dedicated to creating affordable housing and supportive services for low-income individuals and families. We are committed to providing a safe and stable living environment for our residents and are seeking a highly skilled and compassionate Resident Facilitator to join our team.