Package Management Specialist
3 days ago
Luxer One Zoho is seeking a highly organized and customer-focused individual to provide package management services to luxury apartment buildings in the Seattle area.
Job Summary:This role involves providing in-person support to residents with package questions or issues, logging recently-delivered packages into the property's automated package management system, and delivering packages to resident doors. The successful candidate will also be responsible for organizing packages within the room, identifying aging/stale packages, and preparing them for return to the sender.
Key Responsibilities:- Provide exceptional customer service to residents with package-related inquiries or issues
- Log packages into the property's automated system and ensure accurate tracking
- Deliver packages to resident doors in a timely and efficient manner
- Organize packages within the room to facilitate easy retrieval by residents
- Identify and prepare aging/stale packages for return to the sender
- Communicate effectively with on-site residents and property staff via email
- Serve as a liaison between the property and the package management provider support team
- Professional and interpersonal skills, with the ability to build positive relationships with property managers and residents
- Access to reliable transportation, with a preference for candidates living in or near the downtown Seattle area
- Comfortable using technology and writing emails, with experience using digital package management systems
- Good organizational and problem-solving skills, with the ability to work independently
- Ability to move and arrange packages, some of which may be bulky (up to 60 lbs)
- At least 18 years old
- Opportunities for growth and advancement within the company
- A culture of diversity and inclusion, with programs to promote employee engagement and development
- 401K with employer match
- Accrued PTO and paid sick leave
- Employee Assistance Program
- Liaison uniform and equipment provided
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Package Management Specialist
4 days ago
Seattle, Washington, United States Luxer One Zoho Full timeJob Title: Package Management SpecialistLuxer One Zoho is seeking a highly organized and customer-focused individual to provide package management services to luxury apartment buildings in the Seattle area.Job Summary:This role involves providing in-person support to residents with package questions or issues, logging recently-delivered packages into the...
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Package Liaison Specialist
2 days ago
Seattle, Washington, United States Luxer One Full timeJob Title: Package Liaison SpecialistLuxer One is seeking a highly organized and customer-focused individual to provide package management services to luxury apartment buildings in the Seattle area.Job Summary:This role involves providing in-person support to residents with package questions or issues, logging recently-delivered packages into the property's...
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