Package Liaison Specialist

2 days ago


Seattle, Washington, United States Luxer One Full time
Job Title: Package Liaison Specialist

Luxer One is seeking a highly organized and customer-focused individual to provide package management services to luxury apartment buildings in the Seattle area.

Job Summary:

This role involves providing in-person support to residents with package questions or issues, logging recently-delivered packages into the property's automated system, and delivering packages to resident doors. The successful candidate will also be responsible for organizing packages within the room, identifying aging packages, and preparing them for return to the sender.

Key Responsibilities:
  • Provide exceptional customer service to residents with package-related inquiries or issues
  • Log packages into the property's automated system
  • Deliver packages to resident doors
  • Organize packages within the room to facilitate easy retrieval
  • Identify and prepare aging packages for return to the sender
  • Correspond with on-site residents and property staff via email
  • Serve as a liaison between the property and the package management provider support team
  • Perform lightweight maintenance on the locker/package room management system
Requirements:
  • Professional and interpersonal skills, with the ability to build positive relationships with property managers and residents
  • Access to reliable transportation, with a preference for candidates living in or near the downtown Seattle area
  • Comfortable using technology and writing emails
  • Good organizational and independent problem-solving skills
  • Ability to work effectively in environments with varying temperatures
  • Ability to move and arrange packages, some of which may be bulky
  • At least 18 years old
What's in it for you:
  • Opportunities for advancement and professional growth
  • A culture of diversity and inclusion, with programs that celebrate individual differences and ideas
  • 401K with employer match
  • Accrued PTO and Paid Sick Leave
  • Employee Assistance Program
  • Liaison Uniform and Equipment Provided

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