Front Desk Representative

2 days ago


Atlanta Georgia, United States Courtyard Atlanta Buckhead Full time
Job Summary

As a Front Desk Agent at Courtyard Atlanta Buckhead, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner.
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions.
  • Maintaining accurate records and handling guest requests in a timely and professional manner.
  • Working effectively with other departments to ensure seamless guest service.
  • Performing various administrative tasks, including data entry and communication with guests and other departments.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is a plus.
  • Previous experience in a hotel or related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Basic knowledge of hotel operations and services, including front desk procedures and guest services.
Benefits:
  • Competitive salary and benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income, term life, and AD&D insurance.
  • Paid time off and employee assistance program.
  • 401(k) retirement plan and opportunities for professional growth and development.


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