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Front Desk Representative

2 months ago

Atlanta Georgia, United States Hampton Inn & Stes Midtown Atlanta Full time
Job Summary

As a Front Desk Agent at Hampton Inn & Suites Midtown Atlanta, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued guests. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handling requests for mail, messages, and packages in a timely and courteous manner
  • Operating the front desk computer system and maintaining accurate records
  • Assisting with emergency procedures and maintaining a safe and secure environment
  • Collaborating with other departments to ensure seamless guest service
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic arithmetic skills and knowledge of financial information
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance