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Front Desk Representative

3 months ago

Atlanta, United States Angela Scribe Full time
Job DescriptionJob DescriptionJob Title: Front Desk Representative

Location: Atlanta, GA
Department: Office
Job Type: Full-Time

Job Overview: We are seeking a friendly, organized, and customer-focused Front Desk Representative to be the first point of contact for clients, visitors, and employees. The ideal candidate will be responsible for handling day-to-day front office operations, managing communications, and ensuring a welcoming environment. You should possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Direct visitors to the appropriate person and office
  • Answer, screen, and forward incoming phone calls
  • Perform clerical duties such as filing, photocopying, transcribing, and faxing
  • Keep updated records of office expenses and costs
  • Assist with scheduling appointments, meetings, and conference rooms
  • Maintain a tidy and presentable reception area, ensuring it is equipped with all necessary supplies (pens, forms, brochures, etc.)
  • Collaborate with office staff and provide support to other departments as needed
  • Handle customer inquiries, concerns, and complaints with professionalism and resolve issues in a timely manner

Qualifications:

  • High school diploma or equivalent; additional qualifications will be a plus
  • Proficiency in office management software (e.g., MS Office)
  • Excellent organizational skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Professional attitude and appearance
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude


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