Territorial Technical Support Manager

3 days ago


Springfield, Illinois, United States Cemen Tech Full time
About the Position

The Territorial Technical Support Manager role is a critical component of our customer-facing team. As a Territorial Technical Support Manager, you will be responsible for maintaining a strong relationship with our dealers and customers, ensuring they receive exceptional support and service.

Key Responsibilities
  • Maintain and enhance existing customer and dealer relationships.
  • Communicate effectively with cross-functional teams, including sales, marketing, and operations.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
Qualifications
  • 3-5 years of industry experience, preferably in a technical support or sales role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Benefits

We offer a comprehensive benefits package, including a competitive salary of $90,000 - $120,000 per year, depending on experience, health insurance, retirement plan, and paid time off.



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