Senior Technical Service Specialist

3 weeks ago


Springfield, Illinois, United States Beckman Coulter Full time

Beckman Coulter Diagnostics is a leading manufacturer of diagnostic equipment and we are currently seeking a highly skilled Senior Technical Service Specialist to join our team. This role will be responsible for ensuring the optimal performance of our equipment, which directly impacts patient health and well-being.

This position is part of our Service Organization located in Des Moines, IA and will be fully remote. As a Senior Technical Service Specialist, you will be part of the Field Service Team reporting to the territory manager and will be responsible for troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment.

Key Responsibilities:

  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment
  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times
  • Engage with both internal and external stakeholders, understanding and meeting their unique needs

Requirements:

  • Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
  • 0-1 year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
  • Hold a current valid driver's license and good driving record over the last three years

The estimated salary for this role is $32.00/hour to $34.00/hour, based on industry standards and location. We offer comprehensive benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.



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