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Front Desk Representative

2 months ago

Rockville, Maryland, United States Red Roof Full time

**Welcome to Red Roof**

**Job Summary**

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay.

**Key Responsibilities**

  • Welcome and check-in guests, ensuring a warm and welcoming experience
  • Handle guest requests and concerns in a professional and timely manner
  • Take reservations and make adjustments as needed
  • Work closely with the housekeeping team to ensure room availability and guest satisfaction
  • Use our front desk computer system to complete customer transactions and run reports

**Requirements**

  • High School Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills, including math, cash handling, and computer skills

**What We Offer**

As a Front Desk Representative at Red Roof, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional service to our guests and contributing to the success of our team. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply