Salesforce Solutions Architect

2 weeks ago


New York, New York, United States Open Systems Technologies Full time

Salesforce Consultant Role Overview

This position involves a significant focus on remote work, though occasional in-office presence may be required.

Key Responsibilities:

  • Act as a Subject Matter Expert (SME) in Salesforce, particularly in establishing enterprise shared services.
  • Lead the setup of Salesforce Enterprise Shared Services (ESS) and ensure the implementation of a robust governance framework.
  • Define the strategic vision for the Salesforce ESS Platform, aligning it with organizational goals.
  • Collaborate with various Salesforce Technology Groups to ensure alignment with business needs.
  • Manage dependencies and work closely with key stakeholders, including IT and Business Groups.
  • Oversee the architecture to ensure it supports future business and technical capabilities.

Essential Qualifications:

  • Proven expertise in configuring Salesforce and developing custom applications.
  • Strong understanding of Salesforce's capabilities, including various clouds and analytics.
  • Experience in establishing governance structures for Salesforce shared services.
  • Knowledge of Salesforce security features and compliance best practices.
  • Ability to translate complex business processes into effective Salesforce solutions.

Preferred Experience:

  • 5+ years in Product Management within a technology environment.
  • 3+ years in user experience or outreach roles.
  • Demonstrated ability to manage shared services and provide governance across multiple business units.
  • Excellent communication, facilitation, and negotiation skills.
  • Familiarity with Agile/Scrum methodologies and software development processes.

Education:

A Bachelor's degree in Computer Science, Engineering, or a related field is required. Advanced degrees or relevant certifications, particularly Salesforce certifications, are highly desirable.



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