Front Office Manager

5 days ago


Bosque Farms, New Mexico, United States Eclipse Enterprises Full time

We are a nationwide group with a total of eleven subsidiaries, passionate about innovative, customer-friendly products in the energy and telecommunications sectors. To strengthen our team, we are looking for a Front Office Manager (m/f/d) in the field of Front Office Management.

Key Responsibilities:

  • Develop and implement customer experience strategies to drive business growth and customer satisfaction.
  • Lead and manage a team of reception staff to provide exceptional customer service and support.
  • Collaborate with cross-functional teams to ensure seamless customer interactions and resolve any issues that may arise.
  • Stay up-to-date with industry trends and best practices to continuously improve customer experience and service delivery.

Requirements:

  • Proven experience in customer-facing roles, preferably in the energy and telecommunications sectors.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Eclipse Enterprises:

We are a dynamic and innovative company, committed to delivering exceptional customer experiences and driving business growth. If you are a motivated and customer-focused individual, looking for a challenging and rewarding role, we encourage you to apply.



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