Customer Service Representative

16 hours ago


Seabrook Farms, New Jersey, United States SilverWave Inc Full time
Job Description:

**Position:** Customer Service Representative at SilverWave Inc


  • **Key Responsibilities:**
    • Creation, tracking, and negotiation of offers
    • Customer support in the back office
    • Independent planning and coordination of audits with a focus on quality, environmental, and occupational health and safety management systems
    • Monitoring of audit dates and ensuring timely follow-up
    • Management of own customer base and collaboration with the sales team
    • Data entry and maintenance in SAP
    • Conducting auditor searches with a focus on economic aspects


Requirements:

**Essential Qualifications:**

  • Completed commercial apprenticeship
  • Minimum of three years of professional experience
  • Strong customer orientation
  • Resilience and initiative
  • Excellent teamwork and communication skills
  • Previous knowledge in quality management is advantageous
  • Proficient in MS Office applications
  • Good written and verbal English skills


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