Automotive Receptionist

We are seeking a highly skilled and experienced Automotive Receptionist to join our team at Maplecrest Ford Lincoln. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls and traffic, and maintaining accurate records.

• Customer Service: Provide timely and welcoming greetings to customers, ensuring a positive experience from the moment they enter our dealership.
• Call Management: Answer and direct incoming calls, ensuring that customers receive the assistance they need in a prompt and professional manner.
• Record Keeping: Accurately file receipts and permits, maintaining an up-to-date and organized record-keeping system.
• Communication: Effectively communicate with customers, colleagues, and management, ensuring seamless communication and collaboration.
• Teamwork: Work collaboratively with other team members to achieve common goals and objectives.

• Education: High school diploma or equivalent required.
• Experience: One year of reception experience in a retail facility, preferably in the automotive industry.
• Skills: Working knowledge of Outlook and Microsoft Office applications, excellent communication and customer service skills.

• Competitive Compensation: A comprehensive compensation package, including competitive salary and benefits.
• Opportunities for Growth: Opportunities for professional growth and development, including training and advancement from within the organization.
• Positive Work Environment: A positive and supportive work environment, with a focus on teamwork and collaboration.