Membership Development Director

7 days ago


Fall River, Massachusetts, United States Jobot Full time

Job Summary:

We are seeking a highly skilled Membership Director to lead our outreach and communication efforts to group and individual members. This role requires strong interpersonal skills to motivate and foster collaboration with various stakeholders, including staff, volunteers, industry partners, and sailing organizations.

The ideal candidate will have at least eight years of progressive experience in sales, marketing, operations, and management, with a proven track record of accomplishments in fiscal management of a significant budget.

Key Responsibilities:

  • Develop, manage, and achieve department goals for revenue & memberships
  • Lead outreach and communication to both group and individual members
  • Manage organizational membership loyalty programs
  • Develop and implement services and programs for 1,500+ organizational members and 43,000 individual members
  • Collaborate across the organization to promote services, programs, and products to members and potential members
  • Manage and train the Membership Team to provide first-class customer service
  • Solicit member feedback on programs and services and develop actionable opportunities
  • Work within our existing database system for outreach while leading the membership transition to a new system
  • Promote existing membership benefits and improve membership value by enhancing membership benefits working with the Partnership Team
  • Assess the marketplace and ideate for exponential growth opportunities

Requirements:

  • Bachelor's degree in business, marketing, or a related discipline
  • Minimum eight years of progressive experience in sales, marketing, operations, and management
  • Fiscal management experience
  • Strong leadership skills with ability to work effectively and accomplish tasks through influencing others
  • Ability to work non-traditional hours, including weekends and holidays if needed
  • Ability to travel domestically

Compensation: $90,000 - $120,000 per year



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