Executive Director of Operations Management

7 days ago


Fall River, Massachusetts, United States Family Services Association Full time

We are seeking an experienced Executive Director of Operations Management to join our team at Family Service Association. The successful candidate will have a strong background in operations management, human resources, and leadership.

About the Role

The Executive Director of Operations Management will be responsible for overseeing all activities related to agency support services and administration. This includes planning, organizing, and managing departmental functions such as human resources, information technology, quality improvement, communications, facilities, and transportation.

This role requires exceptional leadership skills, with the ability to develop, cultivate, and maintain strong working relationships with internal and external stakeholders at all levels.

A minimum of 10+ years of leadership experience is required, preferably in the nonprofit or social service industry. A Master's degree in Business Administration or a related field is also preferred.

Responsibilities
  • Train, advise, and coach employees and leadership regarding policy and procedures that align with the company's vision and mission.
  • Participate in strategic planning to ensure appropriate service support for future development and growth of the agency.
  • Oversee agency HR functions, ensuring compliance with internal policies, laws, and regulations.
  • Develop responsive, people-focused standards of service within the organization.
  • Remain informed of national, regional, and local developments and legal or regulatory issues impacting service operations.
Benefits

We offer a generous benefits package, including medical and dental insurance, long-term disability insurance, life insurance, 403B with agency contribution, flexible spending accounts, and a time off package including sick, vacation, and eleven paid holidays.

Salary: $110,000 (maximum) - This position is office-based, with potential for one remote day per week. We value diversity and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.



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