Bakery Operations Manager

6 days ago


Bellevue, Washington, United States Town & Country Markets Full time
About This Role

We are seeking a highly skilled and experienced Bakery Manager to join our team at Town & Country Markets. As a key member of our retail bakery team, you will be responsible for leading a team of staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by answering questions, making product suggestions, and offering creative ideas on how to prepare our products.
  • Merchandising and Sales: Review and implement merchandising calendars to ensure sales, labor, and gross targets are met.
  • Team Leadership: Hire, train, and schedule staff to create a collaborative and well-informed team.
  • Inventory Management: Plan and execute promotions, write orders, and maintain acceptable inventory levels.
  • Department Maintenance: Ensure the department is clean, enticing, and safe for customers.
  • Safety and Security: Support and follow all safety and security policies and sustainability programs.
  • Company Values: Operate within the company's core values and brand standards.
Requirements
  • Experience: Proven experience in a retail environment, with a strong understanding of bakery operations.
  • Customer Service: A patient, level-headed, and positive attitude, with a passion for providing outstanding customer service.
  • Sales and Merchandising: Ability to sell, merchandise, and exceed department goals.
  • Leadership: Strong leadership skills, with the ability to manage effectively and lead enthusiastically by example.
  • Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships.
  • Technical Skills: Proficiency in MS Office and ability to navigate computer systems.
  • Availability: Flexibility to work mornings, afternoons, evenings, weekends, and holidays.
  • Physical Demands: Ability to lift and carry 50lbs, with excellent manual dexterity and ability to stand for long periods.
What We Offer
  • Competitive Compensation: Starting hourly rate of $30.10, with potential for up to $31.10 per hour.
  • Benefits Package: Comprehensive benefits package, including medical, vacation, and holiday pay.
  • Professional Development: Opportunities for growth and development within the company.

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